Spotify account won't connect to Facebook

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Spotify account won't connect to Facebook

Music Lover
‎2013-03-17 08:43 PM

hey all, was wondering if any one can help? Ive been connected to Facebook and Spotify for ages now, and only today they decided to part ways haha, I can't for the life of me connect the two up...ive tried using my iPhone and desktop still to no avail:( things i've tried so far is, updating my passwords and emails on everything, re-installed spotify on both devices and in facebook removed the app feature...again...nothing:( please help cheers

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Re: Spotify account won't connect to Facebook

Community Legend
‎2014-07-29 04:21 PM
@lizz444888 - Have you tried using the manual connect option from your online account?
https://www.spotify.com/account/overview/

Peter
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Re: Spotify account won't connect to Facebook

International Star
‎2015-01-08 01:08 AM

@meganrooney 

 

Try going to the link below to connect Facebook

 

https://www.spotify.com/account/social/facebook/


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Re: Spotify account won't connect to Facebook

Top Star
‎2015-04-01 10:06 PM

@Melindajayde 

Have you tried using a different browser or incognito mode with cleaned cookies/cache?


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Re: Spotify account won't connect to Facebook

Music Lover
‎2015-09-16 08:29 AM
Help guys fixed it. Basically I changed the name on my Facebook following recent marriage - caused Spotify to see as two accounts and screwed everything up.

They deleted the 'old' (original) one and I was able to hook up to my current one really quickly!
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Re: Spotify account won't connect to Facebook

Community Legend
‎2013-03-17 09:45 PM

Hey! Welcome to the community :) 

 

You should be able to fix this easily!

In the desktop application, go to Edit > Preferences > Social Network > Connect to Facebook and then log in using your Facebook details. If it says "Disconnect from Facebook" then your account is already connected to Facebook. 

 

If you can't see that option, it means you are logged into a Spotify account created using Facebook meaning that it will always be connected to Facebook ;) 

 

Peter

Peter
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Re: Spotify account won't connect to Facebook

Music Lover
‎2013-03-18 08:06 PM

hey ive tried a of this and none of it works:( I can now log in using both my facebook account details and also original spotify credentials. If i log in using my facebook account details none of my music exsists etc..if i log in using my original spotify details then its all as normal just now unable to connect to facebook, on both my ios device and desktop app, i havnt changed anything prior to the ios device logging out and me relogging in using facebook..again to find that i now have two accounts:S any other suggestions?

Re: Spotify account won't connect to Facebook

Music Lover
‎2013-06-07 10:36 PM

Doesn't work att all :( Tanks anyway!

 

Re: Spotify account won't connect to Facebook

Community Legend
‎2013-06-07 11:02 PM

onurb1 wrote:

Doesn't work att all :( Tanks anyway!

 


Hey :) 

 

What issue are you having exactly? 

 

Peter

Peter
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Re: Spotify account won't connect to Facebook

AWG
Concert VIP
‎2013-08-18 05:56 PM

Not OP but I'm having the same problem. I use the "Connect to Facebook" section and put my Facebook login and password but when I clock on "Log In" the popup just closes and nothing happens. If I click on  "Connect to Facebook" it asks me again for my credentials and so on.

Re: Spotify account won't connect to Facebook

Community Legend
‎2013-08-18 06:30 PM

It appears there are currently some ongoing issues with Facebook accounts and Spotify, the team are working on it!

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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Re: Spotify account won't connect to Facebook

AWG
Concert VIP
‎2013-08-18 06:32 PM

Thanks for the insight!

Re: Spotify account won't connect to Facebook

Gig Goer
‎2014-01-09 02:14 AM

Having same problem, its now 2014 any update?

Re: Spotify account won't connect to Facebook

Community Legend
‎2014-01-09 10:58 AM

tentacoollabs wrote:

Having same problem, its now 2014 any update?


This was fixed a while back, what issue are you having exactly? 

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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