Spotify does not show my profile picture

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Spotify does not show my profile picture

Edited
Concert Regular
‎2013-09-25 10:57 AM

Hi there,

i've successfully linked my Facebook account to Spotify. I can see my profile picture on my profile page on web but cant see it in client,
and one of my friends confirmed that my profile pic can't be seen at Spotify.

I've tried reconnecting my facebook acc to spotify but this didnt help. what else do i need to do about this problem?

thanks in advance :)

2013-09-25 12_53_51-Spotify.png
2013-09-25 12_56_11-Overview - Spotify.png
1 ACCEPTED SOLUTION

Accepted Solutions

Re: Spotify does not show my profile picture

Community Legend
‎2013-09-25 01:40 PM

@oguzkocaer - I can confirm your profile picture and your real name are being displayed for me on your public profile in my Spotify client. Looks like a data caching issue going on somewhere, it should fix itself for you!

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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28 Replies

Re: Spotify does not show my profile picture

Community Legend
‎2013-09-25 12:00 PM

Hello, @oguzkocaer! Just give it a day or two and your profile picture in the desktop client should get automatically updated!

Re: Spotify does not show my profile picture

Concert Regular
‎2013-09-25 12:19 PM

it's been already two days but i will wait more, i will update here.

Re: Spotify does not show my profile picture

Community Legend
‎2013-09-25 12:48 PM

Oh, I thought you just merged the accounts now. I suggest to make a clean reinstallation. It sometimes helps.  You will need to delete cache to do that .


The default folders where the cache is stored on Windows are:

C:\Users\...\AppData\Roaming\Spotify

C:\Users\...\AppData\Local\Spotify

Simply uninstall Spotify, clear your cache and install the desktop client again.

 

The AppData folder is by default a hidden folder, so you might want to change your settings to allow you to see it in Windows Explorer. 




Re: Spotify does not show my profile picture

Edited
Concert Regular
‎2013-09-25 12:49 PM

thanks i'll try that.

edit : done, still no solution. I guess i should wait more.

Re: Spotify does not show my profile picture

Community Legend
‎2013-09-25 01:40 PM

@oguzkocaer - I can confirm your profile picture and your real name are being displayed for me on your public profile in my Spotify client. Looks like a data caching issue going on somewhere, it should fix itself for you!

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Re: Spotify does not show my profile picture

Concert Regular
‎2013-09-25 01:43 PM

thanks @peter , i'll update here when it s fixed.

Re: Spotify does not show my profile picture

Community Legend
‎2013-09-25 04:39 PM

I can also confirm that it displays correctly for me now as well. It should fix itself then as @Peter suggested.

Re: Spotify does not show my profile picture

Edited
Concert Regular
‎2013-09-28 05:28 PM

I have also same problem but your advice didn't work. :(

 

@Peter   can you fix my issue? Spotift name is: trkygn

Re: Spotify does not show my profile picture

Community Legend
‎2013-09-28 05:32 PM

@trkygn - Are you connected to Facebook in Edit > Preferences > Social Network > Connect to Facebook? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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