Spotify premium accounts are being hacked from TELIA-dk and sold on ebay

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Re: Spotify premium accounts are being hacked from TELIA-dk and sold on ebay

Music Fan
‎2013-02-06 04:47 PM

Hello,

 

I've been stung by the same scam. Can you disable the premium on my account? Or else close the account.

 

Thanks.

Re: Spotify premium accounts are being hacked from TELIA-dk and sold on ebay

Moderator
‎2013-02-06 08:00 PM

d12345 wrote:

Hello,

 

I've been stung by the same scam. Can you disable the premium on my account? Or else close the account.

 

Thanks.


Please get in touch via our contact form and the payments team will deal with this for you.

Check out our Twitter for the latest updates on any service issues: @Spotifystatus

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Re: Spotify premium accounts are being hacked from TELIA-dk and sold on ebay

Music Fan
‎2013-02-10 11:04 AM

I made a purchase via ebay and have noticed my premium subscription has been prematurely deactivated.

 

I have contacted ebay to raise a resolution etc.

 

Obviously  annoyed, but reading here I understand it was some type of scam. It would have been handy if spotify could have sent an email to advise and give some background on this though.

 

I enjoyed using premium, but after getting stung for a few £, I am not in a postion to take out another premium subscription.

Perhaps when the price is in line with the US, I may jump back in.

 

take care

 

 

Re: Spotify premium accounts are being hacked from TELIA-dk and sold on ebay

Music Fan
‎2013-02-13 10:22 PM

Hi there. Sadly. I too was tempted by the deal on eBay, discovered something wasn't quite right when I saw Telia branding. Research led me to here, where I find I too am a victim of a scam. Could you please deactivate the premium subscription on my account?

Re: Spotify premium accounts are being hacked from TELIA-dk and sold on ebay

Community Legend
‎2013-02-13 10:24 PM

wizk1 wrote:

Hi there. Sadly. I too was tempted by the deal on eBay, discovered something wasn't quite right when I saw Telia branding. Research led me to here, where I find I too am a victim of a scam. Could you please deactivate the premium subscription on my account?


You should get in touch with customer services using the Support Form and give them as much info as possible.

 

Also, report the eBay account that sold it.

Re: Spotify premium accounts are being hacked from TELIA-dk and sold on ebay

Edited
Music Fan
‎2013-02-17 10:16 PM
Sorry,  wrong post.

Re: Spotify premium accounts are being hacked from TELIA-dk and sold on ebay

Music Fan
‎2013-02-17 10:33 PM

Hello,

 

I just got a premium account online, and after looking into it, I saw the message about telia, and after doing some searching on google, it seems the account I bought was obtained as a part of this scam. I was unaware of how the account was obtained, but since its part of a scam, I do not wish to be a part of it, and would like this account closed please.

 

Can somebody help me, please?

 

Thank you!

Re: Spotify premium accounts are being hacked from TELIA-dk and sold on ebay

Community Manager
‎2013-02-18 07:24 PM

Richard wrote:

 

Please get in touch via our contact form and the payments team will deal with this for you.


 

Re: Spotify premium accounts are being hacked from TELIA-dk and sold on ebay

Music Fan
‎2013-05-14 04:18 PM

i had one sold to myself a few days ago and i already reported it to spotify and ebay and got my money back from the person who dsold it but ot seems to me the answer to thee problem would be to implement 2 factor authentication so when the customers account is being hacked they would need the mobile phione to complete it 

Re: Spotify premium accounts are being hacked from TELIA-dk and sold on ebay

Music Fan
‎2013-10-09 11:43 AM

Unfortunately I fell for the same scam. Can you please close my account?

 

I have tried to get the spotify support team to do this using the contact form, but they say they can't...

 

Thanks!

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