Still waiting for profile to be verified

[Leewn]

8 weeks ago I applied for a verified profile for Graspop Metal Meeting, the music festival I work for. The process would take about 4 to 6 weeks, but after 8 weeks the profile still hasn't been verified. Is there a way to find out if they are working on it and how long it will take for the verification? Obviously we want to sort this out as soon as possible.

This is the Spotify URI of the profile: spotify:user:graspopmetalmeeting

[MattSuda]

Sorry, but the verified request form is only for artists that have their music on Spotfy.

The artist team does not verify accounts for events or organizations.

Only for artist profiles for artists that have their music on Spotify.

That is probably why you didn't get a reply. Sorry for the confusion.

[Leewn]

That's strange, what's the point of this then: https://partners.spotify.com/how-to-guides/festivals/. And why can other events, like Bonnaroo, apply for a verified profile?

[MattSuda · Accepted solution]

@Leewn 

Sorry, I don't work at Spotify. I just help here on the forum.

I was not aware that they added events to the VIP request forum. It used to be just artists.

I suggest you contact the team at Spotfiy partnerships to see what's taking so long:

https://partners.spotify.com/contact/

Or contact the artists team here:

http://www.spotifyartists.com/contact-us/

[Leewn]

So, two weeks later, the profile still hasn't been verified and I haven't received a reply on my mail that I sent via the contact form. Could you maybe tag or refer me to one of the Spotify employees who can help me with this issue?

[MattSuda]

Sorry for the extremely long wait!

I have forwarded your post to the support team at Spotify. Hopefully someone will be in contact soon.

Thanks for your patience!

[Grace]

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@Leewn wrote:

So, two weeks later, the profile still hasn't been verified and I haven't received a reply on my mail that I sent via the contact form. Could you maybe tag or refer me to one of the Spotify employees who can help me with this issue?

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Hey @Leewn,

Just to let you know I'm just chasing this up for you. I'll be back in touch as soon as I know anything!

[MattSuda]

@Leewn 

Has anyone emailed you back yet? Just checking 

[Leewn]

No, not yet.

[MattSuda]

Sorry for the wait!

I'll try to make sure someone gets back on this and replies soon. 

[MattSuda]

Have you gotten a reply yet? On the 22nd I was told that you should be getting a reply soon. 

[derpanther]

Matt, you rock!

[Richright]

Hey im wondering if you're page ever got verified because im having the same issue i applied over 6 weeks ago and still no response or blue tick ...

[MargaSolMusic]

I submitted the verification form 8 weeks ago and still no response. I also sent email via spotify contact form but there's still no any answers from there. Anyone can help?

[Tonandhiswings]

I have waiting four weeks, really this is dissapointing, no answer back, no information, is this the XXI century?