Student Discount Problem

[xgames980]

So I saw an ad on facebook about Student discounts for Spotify, however, I thought it was for high school students too. I paid my $5 but then I realized that it was for college students only. Is there a way to get a refund? I didn't get my premium anyways...despite paying the $5, I had to verify afterwards that I was in college.

[ErickRGuetta]

This was just a verification charge and the funds will be available in your account in 5-10 days, you can verify this with your financial institution. If this is not the case you can always contact Spotify support to see into your case.

You can contact support by filling this online contact form: https://www.spotify.com/about-us/contact/contact-spotify-support/
If you receive an automated email directing you to the community and/or help boards, make sure you reply directly to that email (even if it says it is no-reply) and an agent will get back to you as soon as possible.