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Hello, I have a $10 Spotify Premium subscription right now, but I'd like to switch to a Student subscription. I went to https://www.spotify.com/us/student/. When I clicked "Get Premium", it took me to https://www.spotify.com/us/account/subscription/. How do I sign up for the discount!
Thanks for the help!
Hey @ethington22 @makaylajordan96
You won't lose any playlists, friends, or your music library, as long as you keep using the same username you've been using. Those are independent from your subscription status.
I have one question how do i let my friend use my spotify without skiping the song that im listening to
It doesn't show the college that I'm attending so I'm not able to get the student discount
I currently have the student discount, but my account was charged the full amount of $10.89.
I had the student discount and then suddenly I was charged more then $10 without any further noticed. Why??????
Im going to cancel my account because theres no way to contact anyone with an explanation.
Hey @FeeFee1123 @londres-15,
You should fill out the contact form, and someone from Spotify will be happy to help you within 24 hrs. Don't forget to check your spam folder for responses as they may end up there.
If you get an automated email directing you to the community or help pages, you need to reply directly to support@spotify.com and one of the customer services agents will get back to you.
Alternatively, if you prefer support via Twitter, you can tweet @SpotifyCares.
Hey @selomandinmark,
To cancel and delete your payment info, do the following:
1. Go to your Subscription page.
2. Click UPDATE DETAILS. If it shows below 'Would you like to cancel your subscription?' click there and cancel.
3. Check the box to 'Remove', and click 'Change' button,
Without any payment details, no new charges can be made, so you'll be set.
Hope it helps. 🙂
You should also probably note in your solution that once on the Student version website for sign-up, after clicking on "Get Premium", it will prompt to enter your credit card details again. I actually freaked out because I thought it would charge me $4.99 after having already charged me $9.99 a few days ago.
It in fact, did not, charge me $4.99. I think there is exactly two months worth of student premium left in my account from the standard premium.
I'm a university student in Australia, does the student discount apply for non-U.S. citizens, and how can I get it if so?
I always had premium membership as a student, and I was charged monthly like one. Before my twelve months, I upgraded my membership to keep it as a student. But this month they charged me as a regular premium. I want to know why this upgrade wasn't taking in consideration?, and what do I need to do to be able to have a premium membership as a student and you reimbursed the remaining balance?
HI there,
You can get in touch with Spotify through their Contact form and request for the refund. They can also advise you on what needs to be done to get back to the discounted Premium.
I want to switch to student discount and therefore cancelled my premium account. I did the verification stuff but not I don't have the same options for payment as I had before. Any tips?
When we cancel our current subscription, will we lose all of our playlists and saved music? I want to switch to the student discount but I don't want to lose all of my saved music.
Thanks,
Alan
Is this available to United States residents only?
Hi @meggosnell,
AFAIK, student discount is available in US (through SheerID), UK (via UniDays or NUS) and Germany ( via UniDays).
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