Unsubscribe from emails

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Unsubscribe from emails

Edited
Regular
‎2012-10-01 05:54 PM

Can someone PLEASE tell me how to unsubscribe from Spotify's email list? I continually get emails from this **bleep** company and there is no way to get them to stop sending them. I've tried everything and their emails just won't stop.

2 ACCEPTED SOLUTIONS

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Re: Unsubscribe from emails

Edited
Spotify Legend
‎2012-10-01 06:14 PM

There should have been an unsubscribe link at the bottom of the email. However, I've turned off all emails to your account now.

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Airhorn Enthusiast

Re: Unsubscribe from emails

Edited
Community Manager
‎2012-10-13 07:52 PM

shaadie wrote:

 

I have exactly the same problem than tru3r0ya1 and I only have one one account linked, did you finally solve it?


Actually you have two accounts as well.  It's likely the one linked to FB still has the email notifications turned on. I've gone ahead and removed that for you. 

 

**Any other users with this issue should try signing into their Overview page. Once with your Spotify username then again with your Facebook details.

 

Check the username both times. Different? You've made another account via Facebook. Just follow the steps Richard outlines here to sort that out.

 

 

146 Replies

Re: Unsubscribe from emails

Edited
Spotify Legend
‎2012-10-01 06:14 PM

There should have been an unsubscribe link at the bottom of the email. However, I've turned off all emails to your account now.

-----
Airhorn Enthusiast

Re: Unsubscribe from emails

Music Fan
‎2012-10-04 11:50 PM

I have attempted to unsubscribe multiple times from the emails, just because there tends to be too many.  Yet even when it looks like this, I recieve emails.

 

Re: Unsubscribe from emails

Community Manager
‎2012-10-05 09:57 AM

Hi tru3r0ya1 - Do you have a Facebook profile linked to another email address? If so, you may have created a second account. 

 

Can you confirm the email linked to 'tru3r0ya1' is the one receiving the messages?

Re: Unsubscribe from emails

Music Fan
‎2012-10-09 07:41 PM

how do you get your email off spotify's list? I do not want notifications when people add tracks to their lists

Re: Unsubscribe from emails

Edited
Community Legend
‎2012-10-09 07:57 PM

Hey!

Welcome to the community :)

 

You can unsubscribe from emails from your online account or by clicking the link inside the email as above.

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: Unsubscribe from emails

Music Fan
‎2012-10-12 12:26 AM

I have tried numerous times to unsubscribe from these various emails I get almost daily from spotify about someone that I don't know updating their playlist to no avail. I do not have two emails associated with my account and have updated my profile to unsubscribe to all emails. can someone please help! 

 

thanks. 

Re: Unsubscribe from emails

Community Manager
‎2012-10-13 02:49 PM

Hi mariann22- Your case is a bit unusual. You've got two accounts linked to your email address. 

 

I'm sending you an email with more info--keep an eye on your inbox for me. 

Re: Unsubscribe from emails

Festival Fanatic
‎2012-10-13 07:39 PM

Hi:

 

I have exactly the same problem than tru3r0ya1 and I only have one one account linked, did you finally solve it?

Thanks

Re: Unsubscribe from emails

Edited
Community Manager
‎2012-10-13 07:52 PM

shaadie wrote:

 

I have exactly the same problem than tru3r0ya1 and I only have one one account linked, did you finally solve it?


Actually you have two accounts as well.  It's likely the one linked to FB still has the email notifications turned on. I've gone ahead and removed that for you. 

 

**Any other users with this issue should try signing into their Overview page. Once with your Spotify username then again with your Facebook details.

 

Check the username both times. Different? You've made another account via Facebook. Just follow the steps Richard outlines here to sort that out.

 

 

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