Why it still appears like I didn't pay for Spotify premium

[brunobermudez6]

Hi! About 6 hours ago I pay for Spotify premium for 3 months, it appeared that ithad a problem with the card but they made me the charge. I have already log out from my acount but it still appears like I have Spotify free. Can you help me?

[Maria_B]

Hey @brunobermudez6!

Welcome to the Spotify Community, we're glad to see you're part of the band.

Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

You can also use our Contact Form to get email support.

Don't hesitate to drop us a message if you need us again.

Have a nice day!