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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Yordan
  • Moderator
  • 396226 Views
  • 943 replies
  • 107 likes
  • Account
  • 396226 Views
  • 943 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170431 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170431 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98829 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98829 Views
  • 68 replies
  • 10 likes

Account charged twice

Trying to keep this short and relevant as possible. Last month, I cancelled my subscription as I wanted to change the billing date.I resubscribed at the start of the month and paid the family price.But now, the original subscription date has passed i...

  • Regular
  • Trying to keep this short and relevant as possible.   Last month, I cancelled my subscription as I wanted to change the billing date. I resubscribed at the start of the month and paid the fam...
  • user-removed
  • Not applicable
  • 258 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 258 Views
  • 3 replies
  • 0 likes

Transferring music

I made a new account seperate from my Facebook account. Someone from Spotify had previously told me i could transfer my music from one account to another. Now I can't remember the steps i took before to speak to someone who could help me do that. I s...

  • Newbie
  • I made a new account seperate from my Facebook account. Someone from Spotify had previously told me i could transfer my music from one account to another. Now I can't remember the steps i took before...
  • imattolo
  • Community Legend
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Paid for premium and not receiving it

Hello, I recently signed up for the $ 4.99 student deal with my account linked to the email [redacted by @ItsJamesJ 27/09/17] (this is my undergrad email and I have been using this account for a few years). After paying however, my account didn't cha...

  • Casual Listener
  • Hello,   I recently signed up for the $ 4.99 student deal with my account linked to the email [redacted by @ItsJamesJ 27/09/17] (this is my undergrad email and I have been using th...
  • user-removed
  • Not applicable
  • 458 Views
  • 5 replies
  • 0 likes
  • Premium
  • 458 Views
  • 5 replies
  • 0 likes

Account Seite wird nicht geladen.

Ich wollte einen Gutschein Code einlösen und komme nicht auf meine Accout Seite.Ich bekomme dort die Nachricht:Oh Nein! Da ist wohl etwas schiefgegangen.Aktualisiere diese Seite oder versuche es später nochmal. Es könnte einige Zeit dauern, bis alles...

  • Newbie
  • Ich wollte einen Gutschein Code einlösen und komme nicht auf meine Accout Seite. Ich bekomme dort die Nachricht: Oh Nein! Da ist wohl etwas schiefgegangen. Aktualisiere diese Seite oder versuche e...
  • 370 Views
  • 0 replies
  • 1 likes
  • 370 Views
  • 0 replies
  • 1 likes

Solved!! Refund

Hi, I haven´t realized there will be charges for not premium service and now looking into my bank account I see Spotify monthly charges of 9.99. I´d like to ask for a refund or at least cancel this service. Thanks.

  • Newbie
  • Hi, I haven´t realized there will be charges for not premium service and now looking into my bank account I see Spotify monthly charges of 9.99. I´d like to ask for a refund or at least cancel this s...
  • Jacob
  • Community Legend
  • 377 Views
  • 1 replies
  • 0 likes
  • 377 Views
  • 1 replies
  • 0 likes

Spotify .com

Please cancel this i did not order and refund my money

  • Newbie
  • Please cancel this i did not order and refund my money
  • Jacob
  • Community Legend
  • 481 Views
  • 1 replies
  • 1 likes
  • Subscription
  • 481 Views
  • 1 replies
  • 1 likes

Refund

My free premium ended and it asked if i would like yo continue the premium for $9.99 a month and I said no but I was still charged. How can I get my money back?

  • Casual Listener
  • My free premium ended and it asked if i would like yo continue the premium for $9.99 a month and I said no but I was still charged. How can I get my money back?
  • Ldale1995
  • Casual Listener
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Superuser Contribution Old Account

Hello! A little while ago I created a new account with my friend and we used it as a premium account for 3 months. I connected the new account with my facebook, but now I can not disconnect it and get back to my old one, since I always logged in with...

  • Newbie
  • Hello! A little while ago I created a new account with my friend and we used it as a premium account for 3 months. I connected the new account with my facebook, but now I can not disconnect it and ge...
  • FabianS_Bogota
  • Roadie
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Superuser Contribution CAMBIAR A PLAN FAMILIAR DESDE PREMIUM TELEFONICA

Buenas tardes, actualmente tengo una cuenta premium con operadora telefónica ( movistar) y quiero cambiarme al plan familiar. Por lo que veo he de darme de baja en el premium de la telefónica y despues darme de alta en el familiar directamente en spo...

  • Newbie
  • Buenas tardes, actualmente tengo una cuenta premium con operadora telefónica ( movistar) y quiero cambiarme al plan familiar.  Por lo que veo he de darme de baja en el premium de la telefónica y...
  • FabianS_Bogota
  • Roadie
  • 658 Views
  • 1 replies
  • 0 likes
  • 658 Views
  • 1 replies
  • 0 likes

Help my log in

Mein Account funktioniert nicht mehr. Kein anmelden möglich (Fehlercode 3)Ich weiß nicht mit welcher Email ich mich damals angemeldet habe, Facebook habe ich auch nicht mehr. Spotify ID: poolpoint Ich würde mich über eine Antwort freuen

  • Newbie
  • Mein Account funktioniert nicht mehr. Kein anmelden möglich (Fehlercode 3) Ich weiß nicht mit welcher Email ich mich damals angemeldet habe, Facebook habe ich auch nicht mehr.    Spotify...
  • 146 Views
  • 0 replies
  • 0 likes
  • 146 Views
  • 0 replies
  • 0 likes

Manage Artist team email invite is broken

I have an artist page, I want to give my guitar player access, but the email link isn't even a link! There is a green "get access" button that doesn't do a thing. Any ideas?

  • Newbie
  • I have an artist page, I want to give my guitar player access, but the email link isn't even a link! There is a green "get access" button that doesn't do a thing. Any ideas?
  • Maxim
  • Spotify Star
  • 333 Views
  • 1 replies
  • 0 likes
  • 333 Views
  • 1 replies
  • 0 likes

Cant create devide password - link not working - 500 error

Hi Spotify,I really hope you can help me because I am getting a bit frustrated.... I want to create a device password. In that process I receive a link and when I visit this link I get an error that says that a problem occured and I should try later....

  • Visitor
  • Hi Spotify, I really hope you can help me because I am getting a bit frustrated....   I want to create a device password. In that process I receive a link and when I visit this link I get an ...
  • user-removed
  • Not applicable
  • 400 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 400 Views
  • 2 replies
  • 0 likes

Can't log in

I can't log in to my Spotify on my iPhone but I can on my iPad 

  • Newbie
  • I can't log in to my Spotify on my iPhone but I can on my iPad 
  • 147 Views
  • 0 replies
  • 0 likes
  • Premium
  • 147 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cancel premium

Hi, my sister forgot her username, password and email to her spotify account. Right now she just want to cancel her premium subscription but she can not access her account. What should she do?

  • Newbie
  • Hi, my sister forgot her username, password and email to her spotify account. Right now she just want to cancel her premium subscription but she can not access her account. What should she do?
  • FabianS_Bogota
  • Roadie
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

Superuser Contribution my accunt change to free

hi o travel to turkey and i have priemeum accunt , but i when change the country i will see in my sporify is free, why ? plz help me , i cant download anything from my phone

  • Newbie
  • hi o travel to turkey and i have priemeum accunt , but i when change the country i will see in my sporify is free, why ? plz help me , i cant download anything from my phone
  • FabianS_Bogota
  • Roadie
  • 408 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution Help logging in on my Mac for first time

Hello There, I signed up to Spotify yesterday and am struggling to sign into it on my Mac. It's fine online but I can't log on using the app I downloaded. I've tried clicking the "Log in with Facebook" button which takes me through to a screen that s...

  • Newbie
  • Hello There,   I signed up to Spotify yesterday and am struggling to sign into it on my Mac. It's fine online but I can't log on using the app I downloaded. I've tried clicking the "Log in wit...
  • FabianS_Bogota
  • Roadie
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

Solved!! Changing the Username / new account?

Hello,i really would like to change my username. I read that the only possibility would be to create a new account with a suiting name. On my actual account, I have the studentsdisount activated. Is there any possibilty to transfer the studentsdiscou...

  • Casual Listener
  • Hello, i really would like to change my username. I read that the only possibility would be to create a new account with a suiting name. On my actual account, I have the studentsdisount activated. I...
  • imattolo
  • Community Legend
  • 695 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 695 Views
  • 2 replies
  • 0 likes

Superuser Contribution Changed to family membership

Just upgraded my daughters premium account to a family membership but cannot see how to add family members - keeps taking me to a blank screen?!

  • Newbie
  • Just upgraded my daughters premium account to a family membership but cannot see how to add family members - keeps taking me to a blank screen?!   
  • FabianS_Bogota
  • Roadie
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

Superuser Contribution Email address not accepted

I have a Spotify Premium account which is working on my laptop and iPhone. When I tried to login on a new home omputer my email address is not accepted. I put in my username for an email to be sent but have not received it. It is not in Spam/Junk mai...

  • Newbie
  • I have a Spotify Premium account which is working on my laptop and iPhone. When I tried to login on a new home omputer my email address is not accepted. I put in my username  for an email to be ...
  • FabianS_Bogota
  • Roadie
  • 400 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 400 Views
  • 1 replies
  • 0 likes