Help Wizard

Step 1

NEXT STEP

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 398803 Views
  • 950 replies
  • 107 likes
  • Account
  • 398803 Views
  • 950 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171630 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171630 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99127 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99127 Views
  • 68 replies
  • 10 likes

Solved!! How to change country/region in Spotify for music suggestions when living in 2 countries!

PlanPremiumDevice(iPhone & PC)Operating System(iOS, Windows 10) My Question or IssueHi to everyone and thanks in advance. I am living in two neighboring countries dividing my work and living time in both.I am paying with a credit card from country A ...

  • Casual Listener
  • Plan Premium Device (iPhone & PC) Operating System (iOS, Windows 10)   My Question or Issue Hi to everyone and thanks in advance.   I am living in two neighboring countries di...
  • Maxim
  • Spotify Star
  • 4678 Views
  • 5 replies
  • 0 likes
  • Account
  • 4678 Views
  • 5 replies
  • 0 likes

Superuser Contribution i can't hearing a music or podcasts.

please, yesterday i listened to a song on spotify using headphones it was still normal, then the next day when i wanted to listen to podcasts there was no sound, songs too. i've uninstalled it many times but it's still the same, restarting the phone ...

  • Visitor
  • please, yesterday i listened to a song on spotify using headphones it was still normal, then the next day when i wanted to listen to podcasts there was no sound, songs too. i've uninstalled it many t...
  • Vasil
  • Moderator
  • 79 Views
  • 2 replies
  • 0 likes
  • 79 Views
  • 2 replies
  • 0 likes

Verified label account suspended without prior notice

Hi i have a verified label account with big playlists. I got an email my account is suspended . I really have no idea what could have caused it and i am shocked that this has happened without prior notice. This all happened last Monday and even thoug...

  • Regular
  • Hi i have a verified label account with big playlists. I got an email my account is suspended . I really have no idea what could have caused it and i am shocked that this has happened without prior n...
  • 124 Views
  • 0 replies
  • 0 likes
  • Account
    Security
  • 124 Views
  • 0 replies
  • 0 likes

I can't log in into my Spotify account

I can't log in into my existing Spotify account. I tried to recover my password, but no letters arrived to my email. I have already tried several times and check all email folder, but still no letter for recovering sent from Spotify. And I can't logi...

  • Visitor
  • I can't log in into my existing Spotify account. I tried to recover my password, but no letters arrived to my email. I have already tried several times and check all email folder, but still no letter...
  • Bittencourt
  • Spotify Star
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
  • 0 likes

Bonjour je viens par cette message par rapport à mon e-mail il a changé

Bonjour je viens par cette message par rapport à mon e-mail il a changé mon e-mail et je n’arrive pas à remettre le mien quand je vous envoie un message quelconque je reçois sur mon e-mail en disant Fernandobryan@Hotmail.com ça c’est mon e-mail mais ...

  • Newbie
  • Bonjour je viens par cette message par rapport à mon e-mail il a changé mon e-mail et je n’arrive pas à remettre le mien quand je vous envoie un message quelconque je reçois sur mon e-mail en disant ...
  • Luan
  • Spotify Star
  • 52 Views
  • 1 replies
  • 0 likes
  • 52 Views
  • 1 replies
  • 0 likes

Will Premium Family owner receive notification with my name/email if I leave the Family Plan?

PlanPremium Family (Member) My Question or IssueI want to leave the Premium Family plan that I am currently a member on, and while I am aware that the owner of the plan will receive an email notification that someone has left the plan, I am wondering...

  • Visitor
  • Plan Premium Family (Member)   My Question or Issue I want to leave the Premium Family plan that I am currently a member on, and while I am aware that the owner of the plan will receive an e...
  • Bittencourt
  • Spotify Star
  • 108 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 108 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ich kann mich auf dem neuen Handy nicht mit meinem Spotify Account anmelde

Ich habe ein neues Handy und möchte mich mit meinem Spotify Account (premium)anmelden doch das funktioniert nicht was muss ich tun

  • Visitor
  • Ich habe ein neues Handy und möchte mich mit meinem Spotify Account (premium)anmelden doch das funktioniert nicht was muss ich tun
  • Vasil
  • Moderator
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Can't login to podcast account.

Logged in with Spotify but the podcast isn't there.Tried Reset using both the email and username option. No good.Podcast : https://open.spotify.com/show/2b9Vp07mUyUy3VRdYKiUP3?si=3tq2_WNlStCPBZdebbgxAg

  • Casual Listener
  • Logged in with Spotify but the podcast isn't there. Tried Reset using both the email and username option. No good. Podcast : https://open.spotify.com/show/2b9Vp07mUyUy3VRdYKiUP3?si=3tq2_WNlStCPBZde...
  • Bittencourt
  • Spotify Star
  • 210 Views
  • 3 replies
  • 0 likes
  • 210 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Missing features on my Galaxy Watch

PlanPremiumCountryAustraliaDeviceSamsung Galaxy Watch Bluetooth My Question or IssueHi there, i have managed to login for the first time on my Bluetooth Galaxy Watch, but dont seem to have all the menu options available. All that I have is Search and...

  • Casual Listener
  • Plan Premium Country Australia Device Samsung Galaxy Watch Bluetooth   My Question or Issue Hi there, i have managed to login for the first time on my Bluetooth Galaxy Watch, but do...
  • Susan_GP
  • Moderator
  • 2163 Views
  • 11 replies
  • 1 likes
  • Account
    Premium
  • 2163 Views
  • 11 replies
  • 1 likes

is there a way to reset your listen history?

me and my friends have just made a blend playlist and it is adding songs that we dont even listen to and or haven't listened to in over 5+ months. its really annoying when the blend makes absolute HEAT but then throws in a bunch of random country son...

  • Visitor
  • me and my friends have just made a blend playlist and it is adding songs that we dont even listen to and or haven't listened to in over 5+ months. its really annoying when the blend makes absolute HE...
  • pozerice12
  • Newbie
  • 12242 Views
  • 2 replies
  • 2 likes
  • 12242 Views
  • 2 replies
  • 2 likes

Country or region

I dont live in usa but my Country or region on spotify is usa but im living in turkeyhow can I change it?there is no Turkey name in dropdown list

  • Visitor
  • I dont live in usa but my Country or region on spotify is usa but im living in turkey how can I change it? there is no Turkey name in dropdown list
  • Bittencourt
  • Spotify Star
  • 79 Views
  • 1 replies
  • 0 likes
  • Account
  • 79 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify app keeps switching to my brothers even though I never knew he had one

My Spotify app keeps switching to my brothers even though I never knew he had one.It randomly switches depending on when I open it, any idea why, new update? My brother has a free account and I have a student premium account so it’s weird as **bleep*...

  • Visitor
  • My Spotify app keeps switching to my brothers even though I never knew he had one. It randomly switches depending on when I open it, any idea why, new update? My brother has a free account ...
  • Susan_GP
  • Moderator
  • 150 Views
  • 3 replies
  • 0 likes
  • Other
  • 150 Views
  • 3 replies
  • 0 likes

Superuser Contribution spotify for artist, where is the instagram icon

i'm want to verifiy my artist profile and i just dont see any social media icon on the artist page.

  • Casual Listener
  • i'm want to verifiy my artist profile and i just dont see any social media icon on the artist page.
  • Novy
  • Moderator
  • 85 Views
  • 2 replies
  • 0 likes
  • 85 Views
  • 2 replies
  • 0 likes

Superuser Contribution Error in disbursement of my album

Last two months, I distributed my album via AMUSE music unfortunately, it wasn't disbursed into my PERSONAL ACC(see link below) but into a new SPOTIFY ACC created by SPOTIFY, I guess. How do I get help resolving this? I need to be able to access my a...

  • Newbie
  • Last two months, I distributed my album via AMUSE music unfortunately, it wasn't disbursed into my PERSONAL ACC(see link below) but into a new SPOTIFY ACC created by SPOTIFY, I guess. How do I get he...
  • MartinT
  • Moderator
  • 101 Views
  • 1 replies
  • 0 likes
  • 101 Views
  • 1 replies
  • 0 likes

A Profile found when not logged in is not found when logged in

PlanPremiumCountryGermanyDeviceSamsung S20/ PC-Laptop /IPadOperating System(Android Current, Windows 10 and 11, IOS current)Error is the same on all devices above My Question or IssueI search for a Profile of a User which has no restrictions and publ...

  • Newbie
  • ...uestion or Issue I search for a Profile of a User which has no restrictions and public playlists provided,. As long as i'm not logged in, I CAN FIND that profile! As long as i'm logged in with a newly c...
  • Maxim
  • Spotify Star
  • 99 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 99 Views
  • 1 replies
  • 0 likes

Comment changer mon mode de paiement? Vous site m'informe faussement.

On dit d'aller dans GÉRER VOS FORFAITS puis dans MISE À JOUR. Pourtant, il n'y a pas cette option.

  • Visitor
  • On dit d'aller dans GÉRER VOS FORFAITS puis dans MISE À JOUR. Pourtant, il n'y a pas cette option.
  • Bittencourt
  • Spotify Star
  • 2861 Views
  • 1 replies
  • 0 likes
  • 2861 Views
  • 1 replies
  • 0 likes

if you follow someone on spotify and remove them as a friend does it remove

if you follow someone on spotify and remove them as a friend does it remove the follow or do you keep following and have to unfollow as a separate action?

  • Casual Listener
  • if you follow someone on spotify and remove them as a friend does it remove the follow or do you keep following and have to unfollow as a separate action?
  • Zinger1
  • Casual Listener
  • 104 Views
  • 1 replies
  • 0 likes
  • 104 Views
  • 1 replies
  • 0 likes