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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Yordan
  • Moderator
  • 396158 Views
  • 943 replies
  • 107 likes
  • Account
  • 396158 Views
  • 943 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170409 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170409 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98824 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98824 Views
  • 68 replies
  • 10 likes

Solved!! I don't have access to to my email and to my account and i can't login

PlanFreeCountryCanada My Question or IssueBasically, I can't login in my account anymore. I don't have any access to my email anymore, but even when I try to login with my username, it doesn't work. I also don't have access to my account on any of my...

  • Casual Listener
  • Plan Free Country Canada     My Question or Issue Basically, I can't login in my account anymore. I don't have any access to my email anymore, but even when I try to login with my us...
  • Jiane
  • Casual Listener
  • 323 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 323 Views
  • 3 replies
  • 0 likes

Superuser Contribution My Suggestion Was Marked As Spam (Fixed)

PlanPremiumCountryUSADeviceLaptopOperating SystemWindows 10 My IssueMy suggestion was marked as spam as soon as I posted it, and I spent a good 10 minutes+ on that suggestion. I really don't appreciate it and I already sent out a report and it said t...

  • Gig Goer
  • Plan Premium Country USA Device Laptop Operating System Windows 10   My Issue My suggestion was marked as spam as soon as I posted it, and I spent a good 10 minutes+ on that suggestion...
  • Vasil
  • Moderator
  • 566 Views
  • 5 replies
  • 0 likes
  • Other
  • 566 Views
  • 5 replies
  • 0 likes

Superuser Contribution Profile won't load in

Dear Spotify,Currently I am facing the issue that my profile does not load on several devices. When I open my profile to check it, it loads for a while and then gets an error. No error code is specified and I work in IT so I have done most of the sta...

  • Regular
  • Dear Spotify, Currently I am facing the issue that my profile does not load on several devices. When I open my profile to check it, it loads for a while and then gets an error. No error code is sp...
  • Dian
  • Spotify Legend
  • 201 Views
  • 1 replies
  • 0 likes
  • Account
  • 201 Views
  • 1 replies
  • 0 likes

Superuser Contribution Someone accessing my account despite repeated password changes

PlanPremium My Question or Issue Someone is accessing my account despite my changing password. If changing passwords is not helping, what can i do?

  • Casual Listener
  • Plan Premium   My Question or Issue   Someone is accessing my account despite my changing password. If changing passwords is not helping, what can i do?  
  • Vasil
  • Moderator
  • 164 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 164 Views
  • 1 replies
  • 0 likes

Solved!! Samsung log in

I'm not a massively tech savvy person but I bought a new samsung phone two moths ago and signed up to spotify premium. Every time I opened the app (every single time) it bugged me to turn on a setting to let any of my samsung devices sign in without ...

  • Casual Listener
  • I'm not a massively tech savvy person but I bought a new samsung phone two moths ago and signed up to spotify premium. Every time I opened the app (every single time) it bugged me to turn on a settin...
  • Hoopybees
  • Casual Listener
  • 315 Views
  • 1 replies
  • 0 likes
  • Premium
  • 315 Views
  • 1 replies
  • 0 likes

Superuser Contribution Familly account after divorce

So i have shared custody of my daughters and my girlfriend has shared custody of her kids too. So half the time we are 6 and half the time we are four . Is it a problem for a familly account ( we still live half the time at the same place and in the ...

  • Newbie
  • So i have shared custody of my daughters and my girlfriend has shared custody of her kids too.  So half the time we are 6 and half the time we are four .  Is it a problem for a familly ac...
  • Dian
  • Spotify Legend
  • 439 Views
  • 3 replies
  • 1 likes
  • 439 Views
  • 3 replies
  • 1 likes

Superuser Contribution I cant create a new account

PlanFreeCountrySpainDevicePersonal ComputerOperating SystemWindows 10 My Question or IssueI can't log in with my personal email . So I create a new Gmail account and i try to create a new Spotify Account.I enter all the details required on the form. ...

  • Casual Listener
  • Plan Free Country Spain Device Personal Computer Operating System Windows 10   My Question or Issue I can't log in with my personal email . So I create a new Gmail account and i try to...
  • Alex
  • Spotify Legend
  • 410 Views
  • 4 replies
  • 0 likes
  • Account
  • 410 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Verified User / Artist

Im trying to make my profile a verified user page, but cant find out how so i'm trying to make it a verified artist page, but when in the "Select Artist" tab my profile doesn't show up and I have no idea what to do to get it, i got the url and that d...

  • Casual Listener
  • Im trying to make my profile a verified user page, but cant find out how so i'm trying to make it a verified artist page, but when in the "Select Artist" tab my profile doesn't show up and I have no ...
  • Alex
  • Spotify Legend
  • 4525 Views
  • 6 replies
  • 0 likes
  • 4525 Views
  • 6 replies
  • 0 likes

Superuser Contribution I want to change profile language! Country is NOT equal to Language

PlanFreeCountryFinland (Åland Islands)Spoken languageSwedishDeviceWeb browser (Chrome/Firefox)Operating SystemWindows 11 My Question or IssueI have the Spotify app on an iPhone and Spotify on the web browser, it's works fine, it's in Swedish. All is ...

  • Casual Listener
  • Plan Free Country Finland (Åland Islands) Spoken language Swedish Device Web browser (Chrome/Firefox) Operating System Windows 11   My Question or Issue I have the Spotify app on an ...
  • sollet
  • Casual Listener
  • 296 Views
  • 2 replies
  • 0 likes
  • Account
  • 296 Views
  • 2 replies
  • 0 likes

Superuser Contribution Fraudulent Credit Card Charges No Way to Contact Spotify!!

My credit card is being fraudulently used for a Spotify monthly subscription. I need to contact Spotify so they may stop the subscription. I do not have a spotify account, I've never had a spotify account. Signing into get customer service on forum b...

  • Casual Listener
  • My credit card is being fraudulently used for a Spotify monthly subscription. I need to contact Spotify so they may stop the subscription.   I do not have a spotify account, I've never had...
  • MARTING2
  • Casual Listener
  • 17036 Views
  • 23 replies
  • 15 likes
  • 17036 Views
  • 23 replies
  • 15 likes

Solved!! Some song's don't play.

For some reason, some of the tracks I love won't play. When I click the track it will sit there not playing anything. It will still say the song is selected and playing, but it's not. The bar does not move to indicate time. There is no dot to fast fo...

  • Casual Listener
  • For some reason, some of the tracks I love won't play. When I click the track it will sit there not playing anything. It will still say the song is selected and playing, but it's not. The bar does no...
  • JxstLex
  • Visitor
  • 66316 Views
  • 59 replies
  • 7 likes
  • 66316 Views
  • 59 replies
  • 7 likes

Superuser Contribution ¿Cómo puedo reingresar a Spotify premium familiar después de no verificar mi cuenta?

Sucedió que, al estar en un plan familiar de Spotify Premium, este te pide una verificación de que mi cuenta coincida con la dirección del dueño del plan y de los demás ocupantes, en mi caso, no verifique mi cuenta y Spotify decidio sacarme de el pla...

  • Newbie
  • Sucedió que, al estar en un plan familiar de Spotify Premium, este te pide una verificación de que mi cuenta coincida con la dirección del dueño del plan y de los demás ocupantes, en mi caso, no veri...
  • Dian
  • Spotify Legend
  • 564 Views
  • 3 replies
  • 0 likes
  • 564 Views
  • 3 replies
  • 0 likes

Superuser Contribution Songs in "liked songs" that I didn't like

Songs keep showing up in my 'Liked Songs' that I didn't like. No one else is using my account (that I know of). I do have other users (family) but they haven't been using the account and even if they were, the songs that are getting saved are stuff t...

  • Visitor
  • Songs keep showing up in my 'Liked Songs' that I didn't like.  No one else is using my account (that I know of).  I do have other users (family) but they haven't been using the account and ...
  • eule_7834
  • Roadie
  • 13355 Views
  • 8 replies
  • 9 likes
  • Other
  • 13355 Views
  • 8 replies
  • 9 likes

Superuser Contribution Unable to connect Facebook with my Spotify Account

Plan PremiumCountryGermany DeviceYoga 260 Lenovo Operating SystemWin10 My Question or IssueMy Facebook account is up and running.Spotify Account aswell. I linked other apps to my facebook account, just the other day. With spotify it doesn't work. It ...

  • Regular
  • Plan   Premium Country Germany   Device Yoga 260 Lenovo   Operating System Win10   My Question or Issue My Facebook account is up and running. Spotify Account aswell...
  • MihailY
  • Moderator
  • 403 Views
  • 1 replies
  • 0 likes
  • Login
  • 403 Views
  • 1 replies
  • 0 likes

Superuser Contribution Getting Features of Premium on my Free Account

PlanFreeDeviceSamsung Galaxy S22+ My Question or IssueI am getting the features of Spotify Premium even though I only have Spotify Free. I've checked multiple times but everything says my current plan is Spotify Free but I can skip and unlimited amou...

  • Visitor
  • Plan Free Device Samsung Galaxy S22+   My Question or Issue I am getting the features of Spotify Premium even though I only have Spotify Free. I've checked multiple times but everything sa...
  • Vasil
  • Moderator
  • 356 Views
  • 1 replies
  • 0 likes
  • Free
  • 356 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account overview page is missing plan information

Single premium plan, iPhone and PC app; all paid up, too. I want to change my payment method, but there's no "my plan" or "manage" or anything showing up on my account overview page on the Spotify site. These things do show up on my phone, but no way...

  • Casual Listener
  • Single premium plan, iPhone and PC app; all paid up, too.   I want to change my payment method, but there's no "my plan" or "manage" or anything showing up on my account overview page on the S...
  • Elena
  • Moderator
  • 587 Views
  • 3 replies
  • 1 likes
  • Account
  • 587 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Unable to login on iPad

I have recently upgraded to iPad 6th generation running iOS 12.4. I have a Premium subscription, however I cannot login via the app. I am able to login on my iPhone and Mac.I have re-started my iPad, reinstalled the app, tried to log in using my user...

  • Casual Listener
  • I have recently upgraded to iPad 6th generation running iOS 12.4.  I have a Premium subscription, however I cannot login via the app. I am able to login on my iPhone and Mac. I have re-started ...
  • Lyubka
  • Moderator
  • 13435 Views
  • 14 replies
  • 1 likes
  • Login
  • 13435 Views
  • 14 replies
  • 1 likes

Superuser Contribution Profile Picture

I'm trying to remove my profile picture completely on my account. However, every time I do this it is still there. My account isn't linked to any external accounts or apps so it isn't that. So why is it not going away

  • Casual Listener
  • I'm trying to remove my profile picture completely on my account. However, every time I do this it is still there. My account isn't linked to any external accounts or apps so it isn't that. So why is...
  • Yordan
  • Moderator
  • 529 Views
  • 5 replies
  • 0 likes
  • Account
  • 529 Views
  • 5 replies
  • 0 likes

Solved!! Prepay options for Duo Premium in Spain (ES)

PlanFree (Duo Premium soon, hopefully)CountrySpain (ES)DeviceOnePlus 5TOperating SystemAndroid My Question or IssueIs it possible to prepay a Duo Premium subscription for 12 months in Spain? Me and my friend are eager to start the Premium road so we ...

  • Casual Listener
  •   Plan Free (Duo Premium soon, hopefully) Country Spain (ES) Device OnePlus 5T Operating System Android   My Question or Issue Is it possible to prepay a Duo Premium subscription...
  • NavaSato
  • Casual Listener
  • 291 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 291 Views
  • 2 replies
  • 0 likes

Spotify For Artists - Looks like you don't have enough listening data.

I have done 100,000+ streams this year but i get this error code. Any help? there's definitely enough listening data.

  • Newbie
  • I have done 100,000+ streams this year but i get this error code.  Any help? there's definitely enough listening data.
  • Maxim
  • Spotify Star
  • 243 Views
  • 1 replies
  • 0 likes
  • Account
  • 243 Views
  • 1 replies
  • 0 likes