Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
i have purchased spotify premium family and i have added two family members and as i went back to add another it says i need to upgrade to spotify premium. even though my account is still premium and all the other accounts are premium. what do i do t...
When I'm logged in and click Premium for Family, I get a red bar at the top that says "Oops! Something went wrong, please try again." This has been happening for a couple of days now, on multiple browsers and computers.
So after signing up for Premium Family and sending invite to my wifes iphone 6, her email is opened woth an Accept Invite button. Clicked that and the Iphone screen bar looks like its loading something but then the screen gies completely blank. She s...
HalloWenn ich mein Passwort zurücksetzen will kommt diese Meldung (siehe Bild). Aber ich will ja gar nicht mein Facebook-Passwort ändern sondern jenes vom Spotify Konto, welches auf meiner E-Mail Adresse basiert. Was muss ich tun?
Olá pessoal,tenho um perfil pessoal criado com os dados do facebook e quero excluí-lo afim de que outro perfil seja usado com o mesmo nome de usuário, como faço pra que isso ocorra?obs: já exclui a conta do perfil a ser apagado!
HelloI have bought Spotify premium. But when I use the app on my phone it says I got no premium... why is this? I know I got premium, cuz when I log in on my account on Spotify.com it says I have premium... also i paid for it 5 days ago.. so I don't ...
I've had this issue ever since i first got Spotify premium a year ago and it is really bothering me. I am connected to Facebook and I have many Facebook friends that also use Spotify but it is not showing my friends' activities. I have tried fixing i...
I have purchased Premium , but my account is on an old (unused) mailadress and password is unknown.Spotify answers on that unused adress, how can I change my account??
Hey, I have already made a post about this but have not recived any awswers. Im trying to link my band 'Fathoms' to our bands facebook page and its currently saying 'The entered URL is already associated with a page'. Could you please unlink this and...
as the followng message comes up:"We couldn't add you to Premium for Family as your account needs to be based in the same country as the owner of the Premium for Family subscription."We lived in Ireland 7 years ago, but my email is a gmail.com email ...
So I made my account in the US but I'm from Sweden and it won't change it only give me the USA as my option and I want it changed to Sweden.
I checked my balances today on my credit card and Paypal accounts and found something pretty horrifying. Apparently since February 20, 2016 I have been charged for Spotify Premium each month, twice. This has been going on longer than a year. Initiall...
Hi there, My brother sent me an invite to use the family premium spotify subscription and when i went to enter my code into the box it said it wouldn't work as i was not in the same country as him!!?? But i am!?? Can someone please help me????
Hi, I can't add a new member to my spotify premium family account - I always get the message - try again - but I'm not able to send an invite to someone! Can someone help me please!Thanks
Hi, I am going to move from the Netherlands to South Korea for a stay of 4 months. I have been a keen Spotify premium user for a long time and want to keep making use of the service. I was wondering if anyone knows if I can use my Spotify (premium) a...
A la hora de que intento realizar el cambio de una invitacion que realice me marca error Ups, algo ha salido mal. Por favor, intenta de nuevo más tarde. y ya hize varios intentos y no me deja cambiar esta cuenta necesito ayuda
Today is when I pay my monthly subscription for the Spotify for Family but I got an email that it failed. But when I checked, my card details are correct and all. After some time, the amount was subtracted from my card account but the payment is not ...
Pessoal, boa tarde! Eu tive duas cobrancas no mesmo mes na minha assinatura. Uma entrou como EBANX SPOTFY e a outra entrou como EBANX PIN 858800452. O que houve?
Honestly I wish I had found out about it sooner. The hacker has had access to my account for almost a full day. I can't use the forms because they send an email to the new hacker email which doesn't help me at all. I need help. Please
Help plz