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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • GollyGoshGale
  • Casual Listener
  • 398617 Views
  • 948 replies
  • 107 likes
  • Account
  • 398617 Views
  • 948 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171571 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171571 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99117 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99117 Views
  • 68 replies
  • 10 likes

Solved!!Superuser Contribution Spotify Premium on 2 Accounts

Me and my sister use spotify and would like premium on both of our accounts. However, we share the same apple ID account to buy premium on, but different SPOTIFY accounts. Is it possible to have premium on both knowing that you share the same apple I...

  • Casual Listener
  • Me and my sister use spotify and would like premium on both of our accounts. However, we share the same apple ID account to buy premium on, but different SPOTIFY accounts. Is it possible to have prem...
  • Dian
  • Spotify Legend
  • 45961 Views
  • 7 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 45961 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Facebook integration not showing friends or activity

PlanPremiumCountryPortugalDevicePC-LaptopOperating SystemWindows 10 My Question or IssueI know that there is already an identical question to this one:https://community.spotify.com/t5/Accounts/Spotify-friends-activity-empty-not-updating/td-p/5308639 ...

  • Casual Listener
  • Plan Premium Country Portugal Device PC-Laptop Operating System Windows 10   My Question or Issue I know that there is already an identical question to this one: https://community.spo...
  • AlejaR
  • Moderator
  • 413 Views
  • 3 replies
  • 0 likes
  • Account
  • 413 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playbar

Play bar not able to move in songs. Can someone help with this issue

  • Visitor
  • Play bar not able to move in songs. Can someone help with this issue
  • OscarDC
  • Moderator
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Superuser Contribution can I change country but not change payment method?

PlanPremiumCountryChile / USA My Question or IssueIs it possible to change my country without changing payment method?My account was originally started in Chile, with chilean credit card. Now i am in USA temporarily (several months) and i would like ...

  • Visitor
  • Plan Premium Country Chile / USA   My Question or Issue Is it possible to change my country without changing payment method? My account was originally started in Chile, with chilean credi...
  • Luan
  • Spotify Star
  • 2508 Views
  • 6 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 2508 Views
  • 6 replies
  • 0 likes

Download not possible: "Maximum number of devices" even after Log out everywhere

PlanPremiumCountryGermany DeviceiPhone 12 (iOS 16), iPad, MacBook, Garmin Fenix, Apple Watch My Question or IssueI have the Spotify app on several devices: iPhone, iPad, MacBook, Garmin Fenix, Apple Watch. On 3 of them (iPhone, Fenix, Apple Watch). I...

  • Casual Listener
  •   Plan Premium Country Germany   Device iPhone 12 (iOS 16), iPad, MacBook, Garmin Fenix, Apple Watch   My Question or Issue I have the Spotify app on several devices: iP...
  • Luan
  • Spotify Star
  • 289 Views
  • 5 replies
  • 0 likes
  • Account
  • 289 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can't acces to Spotify Account created with phone number

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've created years ago a spotify account with my phone number, when i changed my cellphone an...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I've cr...
  • AlejaR
  • Moderator
  • 274 Views
  • 2 replies
  • 0 likes
  • Login
  • 274 Views
  • 2 replies
  • 0 likes

Superuser Contribution can't find my artist profile in search bar

Hi,I can't find my artist page when i search for my artist name in the search bar (JAN-JAN). I'm a new user and have an upcoming release (already uploaded to Spotify but not yet released). Please help! JAN-JANBasic subscripionIsraelWindows 10,etc.)

  • Newbie
  • Hi, I can't find my artist page when i search for my artist name in the search bar (JAN-JAN). I'm a new user and have an upcoming release (already uploaded to Spotify but not yet released). Please h...
  • Alex
  • Spotify Legend
  • 287 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 287 Views
  • 1 replies
  • 0 likes

Superuser Contribution TV app does not recognize my account details (email and password)

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Alex
  • Spotify Legend
  • 212 Views
  • 1 replies
  • 0 likes
  • Login
  • 212 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't access my profile

When using the app with my cell, I can't access user's profiles including my one, when doing so the app crashes.I tried to reinstall the app, and it didn't help.

  • Regular
  • When using the app with my cell, I can't access user's profiles including my one, when doing so the app crashes. I tried to reinstall the app, and it didn't help.
  • MihailY
  • Moderator
  • 1661 Views
  • 10 replies
  • 0 likes
  • 1661 Views
  • 10 replies
  • 0 likes

Can't join Premiun Duo

I had payment issues and I accidentally signed up with new account (forgot that I had signed up earlier with Facebook) and sent new Duo request to my boyfriend. Now I can't invite him back to old Duo account. Can we do anything or does he really have...

  • Newbie
  • I had payment issues and I accidentally signed up with new account (forgot that I had signed up earlier with Facebook) and sent new Duo request to my boyfriend. Now I can't invite him back to old Duo...
  • Luan
  • Spotify Star
  • 196 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 196 Views
  • 1 replies
  • 0 likes

Same account 2 different smartphone

I tried to use my account on my second smartphone but doesnt work, even if i click on a playlist of spotify the message that I read is "this playlist is empty, come back on the homepage"Is it possible to use my account on my business smartphone? I do...

  • Casual Listener
  • I tried to use my account on my second smartphone but doesnt work, even if i click on a playlist of spotify the message that I read is "this playlist is empty, come back on the homepage" Is it possi...
  • Luan
  • Spotify Star
  • 243 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 243 Views
  • 3 replies
  • 0 likes

Superuser Contribution Where is the setting to turn video podcasts off please?

Hello, I have a family subscription, I have looked high and low, searched far and wide and yet I cannot find the button to turn off video podcasts. I'm not against video podcasts generally speaking, but we only allow them on the family TV where the c...

  • Regular
  • Hello,    I have a family subscription, I have looked high and low, searched far and wide and yet I cannot find the button to turn off video podcasts.    I'm not against video...
  • AlejaR
  • Moderator
  • 298 Views
  • 3 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 298 Views
  • 3 replies
  • 1 likes

Issues with Premium Account

The username on my premium account is a 10-digit number instead of my email address. Is there a way to correct this? PlanPremiumCountryUSADevice Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • The username on my premium account is a 10-digit number instead of my email address. Is there a way to correct this?   Plan Premium Country USA Device   Operating System (iOS 10, A...
  • JBayudz
  • Composer
  • 192 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 192 Views
  • 1 replies
  • 0 likes

Solved!! Why do I see ads if I pay?

I pay for premium, I don't expect to see ads so tell me when I log in while I see an ad reminding me to vote and redirecting me to another website.First of all, I don't expect to see ads; second of all, stay out of politics, stay in your lane Spotify...

  • Regular
  • I pay for premium, I don't expect to see ads so tell me when I log in while I see an ad reminding me to vote and redirecting me to another website. First of all, I don't expect to see ads; second of...
  • Luan
  • Spotify Star
  • 438 Views
  • 3 replies
  • 0 likes
  • Premium
  • 438 Views
  • 3 replies
  • 0 likes

Account creation by mistake

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have set up a Premium account using gmail on my computer and with chosen name. However, I ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • Maxim
  • Spotify Star
  • 211 Views
  • 1 replies
  • 0 likes
  • Account
  • 211 Views
  • 1 replies
  • 0 likes

How to dox someone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Since this just happened to me, be aware that it's very easy to dox someone's account, just ...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • 2233 Views
  • 0 replies
  • 0 likes
  • Account
  • 2233 Views
  • 0 replies
  • 0 likes

Incorrect billing

I have a student premium account but didn’t get an email about needing to renew my eligibility and am getting billed at full price this month. I just redid my eligibility today and it went through successfully and the billing is still showing as pend...

  • Visitor
  • I have a student premium account but didn’t get an email about needing to renew my eligibility and am getting billed at full price this month. I just redid my eligibility today and it went through su...
  • Luan
  • Spotify Star
  • 184 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 184 Views
  • 1 replies
  • 0 likes

Song missing from Spotify

Hey, I recently noticed one of my favorite songs is missing from Spotify. I am referring to In a Sweater Poorly Knit, by mewithoutYou. I reached out to the band, but they say they don't control the digital rights, so I am reaching out here, I would r...

  • Casual Listener
  • Hey,   I recently noticed one of my favorite songs is missing from Spotify. I am referring to In a Sweater Poorly Knit, by mewithoutYou. I reached out to the band, but they say they don't cont...
  • Billy-J
  • Spotify Star
  • 180 Views
  • 1 replies
  • 0 likes
  • Other
  • 180 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Problemas con las descargas

Se me salen las descargas, me sale que ya supere el límite de 3 dispositivos, pero no tengo mi cuenta en más de 3 dispositivos, no se cual puede ser el problema. Ojalá puedan ayudarme porfavor

  • Casual Listener
  • Se me salen las descargas, me sale que ya supere el límite de 3 dispositivos, pero no tengo mi cuenta en más de 3 dispositivos, no se cual puede ser el problema. Ojalá puedan ayudarme porfavor
  • Dian
  • Spotify Legend
  • 6850 Views
  • 12 replies
  • 0 likes
  • Other
  • 6850 Views
  • 12 replies
  • 0 likes

Superuser Contribution Shazam

I clicked on "revoke Access" to the Shazam app by mistake. How do I get it back? Cannot get Spotify to show on my Shazam app even though am a premium account

  • Casual Listener
  • I clicked on "revoke Access" to the Shazam app by mistake. How do I get it back? Cannot get Spotify to show on my Shazam app even though am a premium account
  • Magicdedek
  • Casual Listener
  • 510 Views
  • 5 replies
  • 0 likes
  • 510 Views
  • 5 replies
  • 0 likes