Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hello i want to create a Spotify account and connect it to a Facebook page i manage. The page has no Page Owner, or at least not an active one...it was set up a while ago... Can i take ownership via Facebook Business and then set up a Spotify account...
Hi,So I'm trying to link my Facebook account to my spotify account. I had previously had a separate Spotify account started through Facebook but went into the Facbeook App settings and deleted the corresponding spotify account. Now when I go to my cu...
My Student discount expired in April, I only noticed as the amount that went out of my bank account doubled from £4.99 to £9.99. I understand that Spotify are supposed to send an email out to alert you that the discount period is going to end, I neve...
Hola,Por favor necesito que me ayuden con esto, no puedo reproducir canciones me sale un mensaje indicando que la cancion no está disponible, esto ya me ha ocurrido un par de veces.Espero su respuesta, Gracias
Good Morning, We are long time Spotify Premium users - my wife and I (+ very young kids) all use a single premium account. Both my wife and I are suddenly more often cutting each other off. We don't have a need for seperate music (or accounts) and in...
So I've had Spotify premium for a while. It's $10 a month. I remember them saying I could share it with 3 accounts total. I've been trying to get my husband to be able to use it but to no avail. I just heard about premium family! Is this the new "pre...
I usually sort the track order in my playlists using the third party service Sort Your Music. It have always worked until recently. My playlists doesn't show up anymore, instead I get the message "Sorry, I couldn't find your playlists". I also tried ...
Is there any possibility to see which songs have been taken off a certain playlist and which songs were put in?I'm following a playlist and now it has been changed. One particular song has been taken off the list and I don't remember the name. Now I'...
I used Facebook when I started my account but I recently closed my Facebook account down. How do I sign in using another account?
I can't login to my Spotify account via facebook for over 2 weeks now. Before you ask if I tried this and that, see this older thread of mine:https://community.spotify.com/t5/Accounts/Can-t-login-quot-Error-code-3-quot/m-p/1645142#M270111Any way, at ...
My husband has a spotify account but he can't remember is email are user name and password. He doesn't even have the same email he had when her signed up with spotify. He was charged for the account. We just need to know how can we cancel the account...
I changed my account from premium to a family one. I added 2 family members and they keep fighting over the same slot or if 1 listens the other gets kicked out from it.
Hallo Ich würde gerne von meinem normalen Premiumaccount zu einem Studentenrabattaccount wechseln, da ich jetzt Studentin bin.Wie funktioniert das? Liebe Grüße und vielen DankIsabell
Hello. I accidentally logged out of my Account ( not this one ), and now I can't remember my e-mail or nickname to that Account. What should I do to get my Account back? I have Premium on that account and all the playlist's ...Thank you
Hi,I wanted to ask a subscription for students and had already filled in my bank account, but then there was a technical issue so I had to refresh my page. Now there's €4,99 gone from my credit card but my subscription isn't adapted yet... what can I...
Always getting error like this one. Help me pliz.
goede avond afgelopen donderdag heb ik perongeluk de afschijving van spotify terug geboekt. ik heb vrijdag het bedrag gelijk weer verstuurd naar spotify en ze 2 mailtjes gestuurd 1 vrijdag en 1 zaterdag ik heb tot nu toe nog niks gehoord en me accoun...
I signed up for the premium family account and sent invitations to my family. One daughter tried accessing the account, but it says she already has one set up. I think she created a free one a long time ago, but now we cannot seem to get her linked t...
Por favor alguien me puede ayudar , pague mi código de recibo , el cual la empresa me dijo que el lago fue exitoso pero no puedo entrar a seleccionar canciones, sale como si no hubiera pagado , he reiniciado sesión , he cambiado contraseña y nada de ...
Hey Everyone, I recenlty signed up to spotify premium family and when I log in on my phone it says that I have the FREE subscription when in fact I have already paid for Premium family. I have logged out and also deleted the app and loaded it again a...