Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi everybody,I would like to ask you if it is possible to activate a Spotify Premium for two accounts activated in the same country. However one of them actually lives in another country.Thanks in advance
Recently the viral from Panama (country I live in) disapeared from the "Viral 50 by Country" and from my "Charts". It's weird because I can still see "Panama Top 50" but not the "Panama Viral 50" What do I do? I do not see it in the whole list itself...
I asked the question a few months earlier "Am I able to change my username?" and someone suggested that I email Spotify and request them to create a new account and transfer playlists. I have a few questions.1. Would this new account be automatically...
Someone added their device to my account somehow and changed my subscription to premium family, which cost me more money on my bill than my typical monthly charge. Will Spotify refund the excess charge? I'm very concerned that someone was able to do ...
Hi, Everytime I try to get a student account, I keep getting redirected to the US student site. Is there a website for Australian students?
Hello guys, I'm going to Thailand in a few weeks. I was wondering that, is Spotify premium available in Thailand? I have a premium account in the US. I saw people having trouble using spotify in foreign countries. Is this still an issue? Thank you.
Well, a bunch of random songs apperead on my artist's discography that actually doesn't feature him. I've tried to contact support three times and got ignored.How can I solve this?
I installed spotify on my Mac and I can't get it to work... it says "your country does not match the one set in your profile. To continue use, upddate your profile or upgrade your spotify accound for unlimited travel." I'm happy to pay for the unlimi...
Hii was offered a free Spotify premium account by Vodafone if I upgraded my package, I took them up on this deal, unfortunately I still get ads and keep being asked to upgrade to premium. What have I done wrong ?
Fui hackeado e preciso de ajuda. Preciso que vocês resolvam urgente esse problema, porque estou com minhas informações de cartão de crédito vinculadas ao spotify. Alguém descobriu minha senha e trocou meu e-mail de "matt_af@hotmail.com" para "mtojuj_...
I already have an account with Premium status which was working fine until I changed iPhones. Now it shows that I don't have Premium status and all my playlists and songs are missing. I tried logging off and back on several times but nothing helps.
I can't connect my spotify with last since new web spotify's look. Is it possible in web version? I can't even find Settings there. I know i can get app for scrobbling, but orginal scrobbler was good.
Hey there, Yesterday my family and I created a Spotify Family Premium account. Most familymembers are able connect, but for one person the following error keeps popping up: "cannot joint premium for family. Sorry! You're already a member of this (or ...
I was busy this morning and clicked on the Spotify Christian Music -- suddenly my attention was directed to the ''commercial ads'' in Spotify! Why? My subscription to my knowledge is continuous until I cancel. I do not know where to go to seek HELP! ...
I upgraded to premium some months ago and have been receiving receipts for the monthly payments, but no matter how many times I uninstall and reinstall the app on both my iPhone and iPad, the premium doesn't show in my account, only on my desktop ver...
I've read a lot into this and nothing has fixed the issue so far. I have a premium account that I signed up for many years ago using my Facebook account. I got a new email address and I'm having trouble changing it on Spotify. I know that I'm suppose...
I have already remote logged-out and changed my password and nothing is kicking this Echo device off of my account. I contacted Spotify on Facebook about this a few months ago and the only solution they had was to completely start a new account, then...
Someone who I do not know is on my account and keeps playing my music from another device and doesn't allow me to play my music?!?!? Can't get anyone to help so then why the **bleep** am I paying for premium when I can't even get a darn representativ...
Eu já tenho conta no spotify e solicitei o o pedido de desconto de estudante e coloquei outro cartão queria manter essa alteração, mas me foi cobrado 2 x o valor de R$10,00 no cartão novo, um por essa operação que nem foi confirmada ainda, ao fim apa...
I currently pay for the full price premium at $9.99 a month. I attend a university and found out that I could pay less each month for the same package. How do i switch this? Thanks in advance