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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Maryisonfire12
  • Newbie
  • 394493 Views
  • 941 replies
  • 107 likes
  • Account
  • 394493 Views
  • 941 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170039 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170039 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98652 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98652 Views
  • 68 replies
  • 10 likes

Separate account with Facebook and a username

Hi all. I've been confused about this forever. I originally made an account with a username and primarily played through the web player. When I decided to download the desktop app, there was a completely different account that was linked to my facebo...

  • Newbie
  • Hi all.  I've been confused about this forever. I originally made an account with a username and primarily played through the web player. When I decided to download the desktop app, there was a...
  • MattSuda
  • Spotify Star
  • 162 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 162 Views
  • 1 replies
  • 0 likes

Account has been hijacked and password changed

Hey yall, My Spotify acc is linked w FB, so my profile picture is my Spotify pic. Seeing it's now a picture of another person as my first warning sign.. Now this person is playing plebian (Jokes) tunes from whereever on my acc... And has changed the ...

  • Newbie
  • Hey yall,   My Spotify acc is linked w FB, so my profile picture is my Spotify pic. Seeing it's now a picture of another person as my first warning sign.. Now this person is playing plebian (J...
  • MattSuda
  • Spotify Star
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

My spotify account is hacked

Hi there, My spotify account got hacked a few days ago. Initially the other user just added his/her playlists, then started to rename my playlists and now it seems he/she has changed the password so I cannot login anymore. The email I used to signup ...

  • Regular
  • Hi there,   My spotify account got hacked a few days ago. Initially the other user just added his/her playlists, then started to rename my playlists and now it seems he/she has changed th...
  • bramvts
  • Regular
  • 186 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 186 Views
  • 2 replies
  • 0 likes

Changing card on account after losing student discount

I am no longer eligible for the student discount (I've been paying the normal rate for a while now) and I want to change the card that pays the bills. Unfortunately when I update the card details I am sent to the student verification page and get stu...

  • Newbie
  • I am no longer eligible for the student discount (I've been paying the normal rate for a while now) and I want to change the card that pays the bills. Unfortunately when I update the card details I a...
  • laurasaiki
  • Newbie
  • 218 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 218 Views
  • 2 replies
  • 0 likes

Moving to country without Spotify

Hey guys, I appreciate if someone who has experienced similar situation can help me with this one:I am the account holder for Spotify Family in UK. All members have paid me the yearly fee and now I'm moving to my country where there's no Spotify avai...

  • Casual Listener
  • Hey guys, I appreciate if someone who has experienced similar situation can help me with this one: I am the account holder for Spotify Family in UK. All members have paid me the yearly fee and now I...
  • Maxim
  • Spotify Star
  • 313 Views
  • 3 replies
  • 0 likes
  • 313 Views
  • 3 replies
  • 0 likes

over payed can i have a refund?

i have been over charged for spotify andi would like to get a refund but i dont know how to do that because its so hard to contact any one in spotify

  • Visitor
  • i have been over charged for spotify andi would like to get a refund but i dont know how to do that because its so hard to contact any one in spotify
  • Maxim
  • Spotify Star
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Spotify thinks I'm abroad, when I'm not

I got logged out and now it says ive been abroad for 14 days but I havent.

  • Newbie
  • I got logged out and now it says ive been abroad for 14 days but I havent.
  • Maxim
  • Spotify Star
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

Not able to log in

When I try to log in it says emailed already used to create an account even though imUnder log in option not the create an account option

  • Newbie
  • When I try to log in it says emailed already used to create an account even though im Under log in option not the create an account option
  • Maxim
  • Spotify Star
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Solved!! can't login to facebook via chrome

hi, as stated above anybody experience this? i can login via firefox, but not with chrome hmmmmm

  • Regular
  • hi, as stated above anybody experience this? i can login via firefox, but not with chrome hmmmmm
  • jaleikas
  • Newbie
  • 42422 Views
  • 9 replies
  • 0 likes
  • 42422 Views
  • 9 replies
  • 0 likes

Password reset not working

Hi,I have attempted to reset my password using the link to enter my email address and my username but no link or instructions have been sent to my email account, please help!Thanks

  • Casual Listener
  • Hi, I have attempted to reset my password using the link to enter my email address and my username but no link or instructions have been sent to my email account, please help! Thanks
  • MattSuda
  • Spotify Star
  • 310 Views
  • 1 replies
  • 0 likes
  • Account
  • 310 Views
  • 1 replies
  • 0 likes

Spotify not showing my facebook name

I've been using spotify connected to my facebook for a few months now. It usually shows my facebook name but a couple days ago it started showing my username instead. I prefer having my real name shown. I've tried logging in and out of facebook, spot...

  • Newbie
  • I've been using spotify connected to my facebook for a few months now. It usually shows my facebook name but a couple days ago it started showing my username instead. I prefer having my real nam...
  • MattSuda
  • Spotify Star
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

My premium account gone back to free, without any explanation.

My subsciption is familiar premium account and today my subscription became free.I don't see any explanation for this.. Can someone help me?I'm from Brazil.Tks!

  • Newbie
  • My subsciption is familiar premium account and today my subscription became free. I don't see any explanation for this..    Can someone help me? I'm from Brazil. Tks!
  • MattSuda
  • Spotify Star
  • 192 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 192 Views
  • 1 replies
  • 0 likes

urgente me han robado mi usuario y contraseña

Buenas, necesito que me digáis como puedo cerrar todos mis usuarios para cerrarlos. Me han robado la contraseña y me gustaría cerrar sesión en todos los dispositivos y que me dieran una clave en mi correo para abrirlo yo directamente, gracias !!!

  • Newbie
  • Buenas, necesito que me digáis como puedo cerrar todos mis usuarios para cerrarlos. Me han robado la contraseña y me gustaría cerrar sesión en todos los dispositivos y que me dieran una clave en mi c...
  • RobertAHB
  • Newbie
  • 1262 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 1262 Views
  • 2 replies
  • 0 likes

PROBLEMI DI ACCESSO ACCOUNT PREMIUM

Una persona della mia famiglia ha fatto l'account famiglia e mi ha inviato un link per entrare nel mio account, tuttavia non riesco ad entrare, poiché quando metto username e password mi dice che faccio già parte della famiglia nell'account Premium q...

  • Newbie
  • Una persona della mia famiglia ha fatto l'account famiglia e mi ha inviato un link per entrare nel mio account, tuttavia non riesco ad entrare, poiché quando metto username e password mi dice che fac...
  • MattSuda
  • Spotify Star
  • 808 Views
  • 1 replies
  • 0 likes
  • 808 Views
  • 1 replies
  • 0 likes

My account has been hacked!

So I tried to log into my account this morning and someone has hacked my account changing my email address and everything. I was listening to Spotify last night and it kept stopping midway being like carry on listening to android or from khorram and ...

  • Visitor
  • So I tried to log into my account this morning and someone has hacked my account changing my email address and everything. I was listening to Spotify last night and it kept stopping midway being like...
  • MattSuda
  • Spotify Star
  • 297 Views
  • 4 replies
  • 0 likes
  • 297 Views
  • 4 replies
  • 0 likes

Superuser Contribution Hacked email and logged out of spotify

Hey!I have a problem with my login. My moms email has been hacked and in addition to this my whole family has been logged out. We can't restore it either due to the fact that she's can't log in on this email where the link is sent. The account is con...

  • Newbie
  • Hey! I have a problem with my login. My moms email has been hacked and in addition to this my whole family has been logged out. We can't restore it either due to the fact that she's can't log in o...
  • Maria_B
  • Moderator
  • 242 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 242 Views
  • 1 replies
  • 0 likes

Playing same song/playlist real time on separate accounts/devices.

Is it possible to play the same song/playlist in real time, on separate accounts/devices? lets say I am riding bike with my friends and we want all to hear the same music at the same time, each one in their own acount. Can we?

  • Newbie
  • Is it possible to play the same song/playlist in real time, on separate accounts/devices? lets say I am riding bike with my friends and we want all to hear the same music at the same time, each one i...
  • Maxim
  • Spotify Star
  • 168 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 168 Views
  • 1 replies
  • 0 likes

Superuser Contribution Username

When I set to create a new account with the support team, after my e-mail is freed up to use, there should be an option to free the username as well. The reason is being is that it would allow customers to retype in their previous username when creat...

  • Newbie
  • When I set to create a new account with the support team,  after my e-mail is freed up to use, there should be an option to free the username as well.  The reason is being is that it would ...
  • Maria_B
  • Moderator
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

Superuser Contribution Como agregar familiar a mi plan familiar sin tener que cancelar mi cuenta original y sin pagar doble

Buenas tardes, actualmente mucha gente esta teniendo muchisimas dificultades y muchisimas decepciones con este metodo que utilizan para verificar si la persona vive o no en el mismo docmicilio, las preguntas que tengo y yo creo que de la mayoria de l...

  • Newbie
  • Buenas tardes, actualmente mucha gente esta teniendo muchisimas dificultades y muchisimas decepciones con este metodo que utilizan para verificar si la persona vive o no en el mismo docmicilio, las p...
  • Maria_B
  • Moderator
  • 253 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 253 Views
  • 1 replies
  • 0 likes

Premium family... do family members have to cancel old membership?

I've recently switched to Family Premium. My two children were each paying £10 per month for their membership. Do they have to cancel, or will it happen automatically? the new Family account is showing they're bothe active on the new account, I just ...

  • Newbie
  • I've recently switched to Family Premium. My two children were each paying £10 per month for their membership. Do they have to cancel, or will it happen automatically? the new Family account is showi...
  • Henrii3
  • Gig Goer
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes