Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi, ı need some help because I can not get my payment due to closing my credit card, so I want to reopen my account but I can not login to the account please help me The payment provider recently set an unauthorized charge for Spotify Premium. We've ...
Hi I've signed up with a new email address and password and now I can't get in. 9.99 has been taken from my bank so I'm definitely registered for premium. Can anyone help?
My spotify app on my phone and mac won't let me log in with facebook even though I already have an account with facebook and have had it for a while. I wanna hear my music, someone please help me!!!
I have forgotten my password to spotify, and also the password to my email address related to it.Ive filled out a contact form but have been directed here? What can I do to reset my password? Thanks
Is there a way to stop Spotify from playing random music when the current playlist has ended? Desirable outcome: music stops at end of playlist or playlist repeats at end of playlist.
I have just signed up for Premium for Family, instead of tre accounts. Around 23. december 2016 we signed up for a tre month period at the cost of kr. 9,-. Is those accounts closed after I have signed us for the Family at the cost of kr. 149,- per mo...
Since half of February my playlists dissapear. I know how to restore them and I have done so but after a few days they dissapear again. And I receive two playlists that I have never made or chose: Deutschland Top 50 and TRAININGBOOST. How can this ha...
I just created a new account. I'm german. I'm in germany at the moment. I don't use a proxy. Why is the country in my profile set to USA? Why can't i change it without money?
Hi, I have an issue with my spotify family account. There are three people on it, including me, my girlfriend, and housemate. When I click "manage family accounts", I see my girlfriend's profile, her email and that it's "active. When she uses her spo...
So im from the U.S, currently on vacation in the U.K. For the first 2 weeks ive been here spotify has been all good. Now it says that my country/ip doesn't match my profile. Changing it sounds easy enough, but oh wait, i now have to pay? Why on earth...
hi I cant delete a playlist maybe bug ı haven't found a solution plz help me
I'm trying to share playlists that I have created through spotify, but when I share it, it displays the name of the playlist and then my full name. I am not comfortable having this displayed right off the bat, and there should be a way to change whet...
Guys, I need help since there is no actual tech support that I can find or I just dont know where, my FB account is currently connected to my family account, and I got a free spotify account from my telco so I wanted to use that but I want to retain ...
Help! Somone changed the email address of my premium account and I can't log in. Any suggestions? Thanks a lot!
Hey guys! Just a quick questions. At the moment, my sister, father and I share a Spotify Premium account. We are using the offline mode with our phones, laptops and tablet. The offline mode is being used on three different devices, which means the fo...
My iphone had to be restored, i downloaded all apps but i can't seem to get into my spotify account. The account is ceci_crespoI reestablished the password but didnt work...did i lost my account and allplaylists?Thanks
So, my facebook account has recently been locked and i have no intentions on unlocking it, but what worries me is the spotify premium. I started my spotify account via facebook. If i have no access to my spotify account, would it still charge me for ...
I am getting an error message that my form has expired while trying to reset my password
Got an email from Soptify saying - "We've updated your email address". Spotify stopped working, prompted me to sign in, & wouldn't accept my input. Your previous email address was: ...........ight@gmail.comIt's now: .........clesl@inaby.com I guess s...
Hey - Sadly I'm trapped in the Facebook login situation, and despite updating my email address on Facebook, it refuses to show up in Spotify and now my AV tech guy gets all of my Spotify related emails. How can I ensure that the update @ Facebook is ...