Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I can't set password for devices.I click on the button and it sends me an email immediately.I click on the button that says "Set your device password"But then it just loads a spotify page that says "Oh NO! Something has gone wrong. But don't be sad. ...
borren mi cuentadelete it now
Hola a todos. Mi Cuenta de Spotify ESTABA Vinculada A una Cuenta de Facebook Que Ya No Existe Más, prima de época. Me hice Una cuenta nueva con Una Dirección de Correo electronico de Gmail y Quiero Que me cobren por la cuenta nueva y no por la anteri...
Was unable to log in today, and when I reset my password and logged in I found that all my playlists were deleted, and someone had created a new playlist with a band I have never heard of. And there was two offline devices added to the account the sa...
Subi mi cancion a Spotify y le aparece a otra persona que se llama igual a mi: Rafael Andres y deberia aparecer en el perfil de: Rafael Andrés Con acento en la ultima E (é) ¿Como hago para que me aparezca a mi? este es el URl de la cancion: https://o...
Hello We recently uphraded Premium to Family Account. My daughter was using free version which was setup long ago and we do not know what email it was associated with and therefore have no access to it.How do we recover Password to her Free accoutn s...
Why is spotify playing random songs once an album is finished? I'll play an album, then after the last song it plays something random that is not in my library. Even when I try to put the album on repeat it'll play random songs. Anyone know? I have p...
Me han sacado mi cuenta del servicio familiar y no sé porqué. Pongo la dirección de la persona que paga el servicio y aun así no me deja. No se que más necesitan ¿un test de ADN para comprobar que somos familia?
Ich bin Mitglied eines Premium Family Accounts, habe also lediglich ein Unterkonto.In Kürze ziehe ich um und würde dann gern selbst einen Premium Family Account als Administrator unter der neuen Anschrift betreiben. Meine Playlists möchte ich natürli...
hallllo,I got charged the Family Premium price this month with out ever changing to the plan. I went into my account to see that I was now subscribed as a Family member. I've now changed it back to Premium. How do I get a refund of the difference bet...
I deactivated my Facebook account the other day but didn't realise that would mean my Spotify account would get deleted. I had all my saved music and playlists on my Facebook Spotify account and was wondering if I could get them merged to a non-Faceb...
I got an email yesterday saying that my account har been disabled due to the recall of an "unauthorized payment." It's not an unauthorized payment, I just had insufficient funds in my account. I want to change payment methods but it wont let let logi...
I am trying to update my payment information because I got a new credit card. When I go to change it, it tries to verify my student enrollment, but I am no longer a student, so it won't verify it and then the updated payment information is not proces...
What a shame that you have erased the inbox stuff...WHY??¿¿ why can't I send a song to someone I want?...instead of that I MUST choose a song and share it with everybody on my Facebook...that's not a good idea Spotify...
Hi, how can I sign-up my family members in our family subscription? We have already payed for a year but we do not know how to invite family members to participate ...
Hallo, Vorige maand heb ik een Spotify Premium abonnement afgesloten, om precies te zijn op 20 februari 2017. Nu zag ik net dat mijn account van Premium naar Free is gezet, zonder enige reden. Ik heb al wat opties doorgelopen, zoals dubbele accounts,...
Im writing here with a request to compeletely reset my spotify account cause it's a total mess and I want to start over . Please help me !
I have created a public playlist. https://open.spotify.com/user/12172800715/playlist/0zU2d4WGzqn09ZQXevrZo7 When I search "beach cruiser" with a Premium account, public playlists will appear in the search results. As a result I can find my playlist. ...
Hi, I accedantaly subscribed myself to a family account but i wanted to keep my premium account. I immediatly changed it back to spotify family. But i still have to pay one month for family in stead of premium? Can this be changed? Kind regards, Maar...