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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hello!For few weeks in a row now, some random people connect to my account with their devices, play their music and delete my playlist. I want to know, whats going on, why they can do it and how do you going to fix that. I know i can logout of all se...
Hi there, I'd love to change my bank accounts in my profile. I have a sportify premium family abonnement. Strangely, when I try to change my subsription plan, it says I'm using Spotify Free... That's odd. Help
I've cancelled my premium but I'm still able to use premium? I don't want to pay extra money again.
I canceled my Spotify on the night before it was to be renewed, yet I still got charged. I want a refund because I am no longer premium but I paid. If anything charge me for a student account, not a full premium account.
Hallo,Es geht um einer Klientin von mir . Sie wurde von einer Freundin von Ihr bei Spotify angemeldet und ein Premium Konto geöffnet. Jetzt ist das Problem, dass sie kündigen möchte aber es nicht schafft. Sie kann sich nicht mehr in Spotify anmelden,...
Hello,A client of mine was subscribed with a Premium account by her friend. The Email was created by this friend and user name and password as well. Now my client can´t login because she knows neither her account information nor her Email account (an...
So I have attached my Spotify account to Facebook and want to delete my Facebook account. I am also a Partner at Starbucks and have Premium membership through them. Please help.
I really love spotify. It is the best music app ever. I'm currently a college student at University of Maryland College Park. I tried to activate premium with the student discount, I follow the steps and i was told that i was not eligible for the dis...
I scanned my card for the student discount account, and it automatically charged me but I accidentally exited out of the confirmation page. Now it's asking me to pay again.
Can I get a student discount if I am dual enrolled in HS and college?
Hiya, I subscribed for premium free trial, but I got a bill? what's that about...and I just cancelled my subscription, can someone sort it out for me please? account name: lastnameqiufirstnameyu@gmail.com
Hi,Every month Spotify usually takes out the money from my bank account to pay for my family plan premium subscription. This month I had to re enter all of my card information and it still will not go through. I was just given a brand new card and ev...
Hello, I am trying to link my new student account (which I created for the discount) with an old account (non-student but with discounted premium subscription) that was associated with my Facebook account. Any help would be much appreciated!
Gostaria de saber como é feito a liberação para a utilização do Spotify Premium, fiz o pagamento via boleto bancário e até agora não houve a liberação para minha utilização. Estou conectado com a conta do Facebook. Como é feito a liberação ? Fiquei m...
I had a normal spotify account for a while. My kids each created their own playlists on my account. I recently upgraded to family premium, and my kids each want to "import" their playlists into their newly created accounts. How do they do this?
I first noticed today that my recent music was nothing I heard of.Then a few hours later my spotify kept pausing, when I opened my iphone app it asked me to keep playing on "AXEL". Only me and my wife use the family premium account. I had to sign out...
I received an email asking me to verify my address to stay on my family account. When I did, I got kicked off saying I couldn't be verified. No one else in my family received this notice. I tried contacting Spotify but all I got was a generic email w...
I signed up for 3 months for .99 and it said only $9.99 after trial ..my account has been overchargedMichelle
Hi, My Carrier is Telstra (in Australia). Is Direct Carrier Billing (Google Play Store on Android 6) supported for Telstra in Australia? Cheers
hi, wondering if anyone could help!! i changed my premium account (the £9.99 one) to the premium account with student discount (£4.99 per month) in september 2016. i checked my bank account the other day and it turns out i've been charged £9.99 every...