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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 398810 Views
  • 950 replies
  • 107 likes
  • Account
  • 398810 Views
  • 950 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171642 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171642 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99127 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99127 Views
  • 68 replies
  • 10 likes

How many laptops can I connect to one account? (Need for a class)

Hi,I'm wondering how many laptops I can connect one spotify account to? I'm doing a class where I'm having people go in and look for a song or two and copy the embed code to remix a website and teach some coding. I'll have about 15 laptops and I'll i...

  • Newbie
  • Hi, I'm wondering how many laptops I can connect one spotify account to?   I'm doing a class where I'm having people go in and look for a song or two and copy the embed code to remix a websit...
  • Maxim
  • Spotify Star
  • 200 Views
  • 1 replies
  • 0 likes
  • Account
  • 200 Views
  • 1 replies
  • 0 likes

Looks i paid money but cant get premium

Hi everyone,İ wanna to check new sale which is 3 month 0.99. İ was get premıum try and i canceled it before times with same credit card. Now when i wanna to go premium with sale it says "U cant get this because you get premium try before with this ca...

  • Casual Listener
  • Hi everyone, İ wanna to check new sale which is 3 month 0.99. İ was get premıum try and i canceled it before times with same credit card. Now when i wanna to go premium with sale it says "U cant get...
  • xlaxege
  • Newbie
  • 203 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 203 Views
  • 3 replies
  • 0 likes

Superuser Contribution Trying to pay my bill - country won't change

Hi team, I am trying to change my country from UK to NZ (I have been living in NZ and using spotify with my UK bank account for some time now). Obviously, like many others, I'm infuriated by incorrect guidance and bugs in your payments system, but le...

  • Casual Listener
  • Hi team,   I am trying to change my country from UK to NZ (I have been living in NZ and using spotify with my UK bank account for some time now). Obviously, like many others, I'm infuriated by...
  • MaryS
  • Roadie
  • 264 Views
  • 3 replies
  • 0 likes
  • 264 Views
  • 3 replies
  • 0 likes

Ad language

Hello all,I live in america but want my ads in french. I have the language in the app changed to french but the ads are american english. they only change to french when in france. Does anyone know how to change the ads to french while I am in the US...

  • Newbie
  • Hello all, I live in america but want my ads in french. I have the language in the app changed to french but the ads are american english. they only change to french when in france. Does anyone know...
  • Maxim
  • Spotify Star
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

Payment issue

Claims my 'credit card company is having a bad day' and there is nothing wrong with my card. How can this be fixed?? I need to update my payment info with this card.

  • Newbie
  • Claims my 'credit card company is having a bad day' and there is nothing wrong with my card.  How can this be fixed??  I need to update my payment info with this card.
  • Bittencourt
  • Spotify Star
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

Solved!! Why can't I talk to a human being at Spotify?

Seriously, this is terrible. Old account I can't log into being charged monthly. No one can help. I'm not posting account info to forum or twitter.

  • Newbie
  • Seriously, this is terrible. Old account I can't log into being charged monthly. No one can help. I'm not posting account info to forum or twitter.
  • Jacob
  • Community Legend
  • 415 Views
  • 1 replies
  • 0 likes
  • Premium
  • 415 Views
  • 1 replies
  • 0 likes

Someone else is using my account

Hi, since I couldn't find any way to talk to some real support, I'm creating a thread here. Firstly, someone is using my account, and I know that because it sometimes says "iPhone is listening" and my account email and postcode are changed. Secondly,...

  • Newbie
  • Hi, since I couldn't find any way to talk to some real support, I'm creating a thread here. Firstly, someone is using my account, and I know that because it sometimes says "iPhone is listening" and m...
  • ErikG
  • Roadie
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

I can't log in

I just purchased a new phone and I wanted to keep using my premium Spotify account. When I try to login it says "login failed you've already created an account with that email address". So I thought let me log off from my old phone and then I can log...

  • Newbie
  • I just purchased a new phone and I wanted to keep using my premium Spotify account. When I try to login it says "login failed you've already created an account with that email address". So I thought ...
  • Maxim
  • Spotify Star
  • 138 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 138 Views
  • 1 replies
  • 0 likes

Subscription

I was Downgraded to Free from my premium and now I can't get my premium account back. And my bill is also payed throughout iTunes

  • Newbie
  • I was Downgraded to Free from my premium and now I can't get my premium account back. And my bill is also payed throughout iTunes
  • Maxim
  • Spotify Star
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

Solved!! Password issue & getting Spotify on device different from the one where you registered

I got spotify app on my phone ( with the help of my nephew!), non premium, the end of December. Yesterday, I used a laptop to purchase premium, that comes with 30 day trial free. 2 questions: 1) The Spotify/Paypal receipt has a different username lis...

  • Casual Listener
  • I got spotify app on my phone ( with the help of my nephew!), non premium, the end of December. Yesterday, I used a laptop to purchase premium, that comes with 30 day trial free. 2 questions: 1) The ...
  • Maxim
  • Spotify Star
  • 287 Views
  • 3 replies
  • 0 likes
  • 287 Views
  • 3 replies
  • 0 likes

Charged twice per month

Hi good day, I would like to know wy the operation to pay my suscription is charging doble quantity of money?, i have a Familiar suscription and I pay $ 7.5 dollars but sisnce december the sistema make doble charging in my debit card, please help to ...

  • Newbie
  • Hi good day,   I would like to know wy the operation to pay my suscription is charging doble quantity of money?, i have a Familiar suscription and I pay $ 7.5 dollars but sisnce december the s...
  • Bittencourt
  • Spotify Star
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
  • 0 likes

Solved!! Charged for student but it said it couldnt confirm?

So I attempted to get my Spotify student premium but it told me it couldn't confirm or whatever, but it still charged my card for it? So do I have it or not? And if not why was I still charged?

  • Casual Listener
  • So I attempted to get my Spotify student premium but it told me it couldn't confirm or whatever, but it still charged my card for it? So do I have it or not? And if not why was I still charged?
  • sarahgoodnight
  • Casual Listener
  • 253 Views
  • 2 replies
  • 0 likes
  • 253 Views
  • 2 replies
  • 0 likes

Would like a partial refund

I did not realize that my student subscription was coming to an end, and though I've never stopped being a student, I was charged 10.79 instead of the usual 5.39. I've just renewed my student standing, any chance I could be refunded the difference on...

  • Casual Listener
  • I did not realize that my student subscription was coming to an end, and though I've never stopped being a student, I was charged 10.79 instead of the usual 5.39.  I've just renewed my student s...
  • xavier_riv41
  • Casual Listener
  • 273 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 273 Views
  • 2 replies
  • 0 likes

Going to a Family account from my personal account

I changed over to be on my families account. When I go online it says that I have the Family account but when I am on my desktop app and my phone app it says I'm on the free account. I have logged out and back in again, and I have deleted the app and...

  • Casual Listener
  • I changed over to be on my families account. When I go online it says that I have the Family account but when I am on my desktop app and my phone app it says I'm on the free account. I have logged ou...
  • Bittencourt
  • Spotify Star
  • 214 Views
  • 3 replies
  • 0 likes
  • 214 Views
  • 3 replies
  • 0 likes

Charged Twice

Spotify has now charged me twice a month for 3 months. I had looked into it when it first happened, and saw posts about how sometimes that happens and that the extra charge would just be credited and not billed the following month. Well, that hasn't ...

  • Newbie
  • Spotify has now charged me twice a month for 3 months. I had looked into it when it first happened, and saw posts about how sometimes that happens and that the extra charge would just be credited and...
  • Maxim
  • Spotify Star
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes

Account hacked, email and password changed

I've always logged on via facebook. Today I noticed that someone else was using my spotify. I checked my account info and they have changed both my email and password. Since any contact forms i'll use will be sent to the hackers email there's not muc...

  • Newbie
  • I've always logged on via facebook. Today I noticed that someone else was using my spotify. I checked my account info and they have changed both my email and password. Since any contact forms i'll us...
  • ErikG
  • Roadie
  • 322 Views
  • 1 replies
  • 0 likes
  • Account
  • 322 Views
  • 1 replies
  • 0 likes

se puede escuchar en mas de 1 equipo

Quiero saber si soy premium usuario sí puedo USAR mi Cuenta en mas de 1 Aparato, Lo Que por él intentado y no Funciona.Saben si Alguna forma de Poder Hacerlo AUNQUE Adicional Coste del tenga? Quiero Que se ESCUCHE en mi compu y en mi ipad al Mismo Ti...

  • Newbie
  • Quiero saber si soy premium usuario sí puedo USAR mi Cuenta en mas de 1 Aparato, Lo Que por él intentado y no Funciona. Saben si Alguna forma de Poder Hacerlo AUNQUE Adicional Coste del tenga? Quier...
  • Pepe1960
  • Newbie
  • 340 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 340 Views
  • 2 replies
  • 0 likes

Betalt och ingenting händer!!

Hejsan, jag betalade för att får spotify premium men inget händer och jag har fortfarande kvar gratis variationen.. Vad har jag gjort för fel?

  • Newbie
  • Hejsan, jag betalade för att får spotify premium men inget händer och jag har fortfarande kvar gratis variationen.. Vad har jag gjort för fel?
  • stigskarp
  • Newbie
  • 282 Views
  • 1 replies
  • 1 likes
  • 282 Views
  • 1 replies
  • 1 likes

Change language in account overview

Anyway to change language in account overview. It is quite confusing because I am already used to English language rather than Indonesian language which is my own country. For example, I did not even know the word 'tautan' which means link in English...

  • Newbie
  • Anyway to change language in account overview. It is quite confusing because I am already used to English language rather than Indonesian language which is my own country. For example, I did not even...
  • Maxim
  • Spotify Star
  • 533 Views
  • 1 replies
  • 0 likes
  • Windows
  • 533 Views
  • 1 replies
  • 0 likes

Headspace+Spotify Pay with Paypal?

Hi!I want to upgrade my premium spotify account with de headspace deal. Currently i'm paying monthly with paypal. But when I want to upgrade with the headspace deal I can't choose paypal. There are only creditcard options for payment. Is there a poss...

  • Regular
  • Hi! I want to upgrade my premium spotify account with de headspace deal. Currently i'm paying monthly with paypal. But when I want to upgrade with the headspace deal I can't choose paypal. Th...
  • risc12
  • Casual Listener
  • 708 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 708 Views
  • 3 replies
  • 0 likes