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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • GollyGoshGale
  • Casual Listener
  • 398578 Views
  • 948 replies
  • 107 likes
  • Account
  • 398578 Views
  • 948 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171553 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171553 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99115 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99115 Views
  • 68 replies
  • 10 likes

Account Email Change

PlanPremiumCountryThe NetherlandsDeviceiPhone X, PCOperating SystemiOS 14, Windows 10 My Question or IssueToday I got an message in the app to re-verify my email address. I discovered that my account was connected to my old email address so I want to...

  • Newbie
  • Plan Premium Country The Netherlands Device iPhone X, PC Operating System iOS 14, Windows 10   My Question or Issue Today I got an message in the app to re-verify my email address. I d...
  • Billy-J
  • Spotify Star
  • 506 Views
  • 1 replies
  • 0 likes
  • Account
  • 506 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with linking PlayStation and Spotify accounts

PlanFreeCountryRussiaDevicePlayStation 4Operating SystemPlayStation 4, Android (Mobile phone), Windows(PC) My Question or IssueHello, I have a problem linking my Spotify account with my PlayStation account. When I connect my PS4 account, I get an err...

  • Visitor
  • Plan Free Country Russia Device PlayStation 4 Operating System PlayStation 4, Android (Mobile phone), Windows(PC)   My Question or Issue Hello, I have a problem linking my Spotify acco...
  • Ivan
  • Spotify Legend
  • 548 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 548 Views
  • 1 replies
  • 0 likes

Superuser Contribution Blocked artist list disappeared but artists are still blocked

PlanPremiumDeviceAllOperating SystemAll My Question or IssueBefore upgrading to premium I could mark artist as 'liked' or 'hidden' (heart icon or ban icon) I had 5 artists hidden that way and after upgrade they stayed hidden. I can't find any way to ...

  • Regular
  • Plan Premium Device All Operating System All   My Question or Issue Before upgrading to premium I could mark artist as 'liked' or 'hidden' (heart icon or ban icon) I had 5 artists h...
  • ParentalControl
  • Composer
  • 4706 Views
  • 7 replies
  • 2 likes
  • Account
    Free
    Premium
  • 4706 Views
  • 7 replies
  • 2 likes

Superuser Contribution Unlink Samsung account from Deleted Spotify Account

PlanPremiumCountryMaldives Device(Samsung Galaxy Note20 Ultra)Operating System(Android) My Question or IssueBefore my country had access to premium, I used a 3rd party website to make a Spotify Premium account. Currently I have a new account with pre...

  • Visitor
  • Plan Premium Country Maldives   Device (Samsung Galaxy Note20 Ultra) Operating System (Android)   My Question or Issue Before my country had access to premium, I used a 3rd party...
  • Eni
  • Moderator
  • 2936 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 2936 Views
  • 1 replies
  • 0 likes

Superuser Contribution Verified artist — how long via CD baby?

hi — my release went live May 1 via CD baby. It is not showing that I am a “verified artist“ yet. Does this take a few days, or is there something I need to do? Sorry if this is a repeat question — I tried to submit this earlier, but it said that the...

  • Regular
  • hi — my release went live May 1 via CD baby. It is not showing that I am a “verified artist“ yet. Does this take a few days, or is there something I need to do? Sorry if this is a repeat question — I...
  • Alex
  • Spotify Legend
  • 759 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 759 Views
  • 2 replies
  • 0 likes

Change from premium to free problem

I have cancelled my premium account. Now when I go to use Spotify I get a black square with 3 white pulsing dots which need cancelling before I can continue but I cannot do this. Please can you tell me how I can cancel this black square in order to c...

  • Visitor
  • I have cancelled my premium account. Now when I go to use Spotify I get a black square with 3 white pulsing dots which need cancelling before I can continue but I cannot do this. Please can you tell ...
  • Billy-J
  • Spotify Star
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist double found. How to deal with that?

Hey,I found out, that there is another "Basicnoise" artist profile on Spotify with only tracks of mine. (So in fact it is just a double with some of my tracks linked to it instead of my main profile.) I already contacted Spotify regarding this issue ...

  • Newbie
  • Hey, I found out, that there is another "Basicnoise" artist profile on Spotify with only tracks of mine. (So in fact it is just a double with some of my tracks linked to it instead of my main profil...
  • Novy
  • Moderator
  • 353 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 353 Views
  • 1 replies
  • 0 likes

Solved!! Cancel family and change one member to student

I have a premium family membership, was 4 of us, then 2, now my daughter is moving out to uni.How do I cancel Family but keep my account and playlist free - but my daughter's convert to student premium and keep her playlist?Any help appreciated.

  • Newbie
  • I have a premium family membership, was 4 of us, then 2, now my daughter is moving out to uni. How do I cancel Family but keep my account and playlist free - but my daughter's convert to student pre...
  • kb6fqv-3ru_0u
  • Newbie
  • 969 Views
  • 2 replies
  • 0 likes
  • Account
  • 969 Views
  • 2 replies
  • 0 likes

Solved!! I need to change my country in order to pay my subscription

PlanPremium CountryI am currently living in Spain but my subscription is in Argentina. I want to change to Spain but the differents solutions suggested do not work. DeviceMacbook Pro late 2016Operating SystemMACOS BIGSUR My Question or IssueI am curr...

  • Casual Listener
  • Plan Premium   Country I am currently living in Spain but my subscription is in Argentina. I want to change to Spain but the differents solutions suggested do not work.   Device Macb...
  • Billy-J
  • Spotify Star
  • 913 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 913 Views
  • 3 replies
  • 0 likes

Someone changed the password of my account

PlanPremiumOperating SystemWindows & AndroidMy Question or IssueSomeone entered in my Spotify account and changed my password,I don't have access to the email that is connected with my account and, since is a premium account I would like to recover i...

  • Visitor
  • Plan Premium Operating System Windows & Android My Question or Issue Someone entered in my Spotify account and changed my password, I don't have access to the email that is connected with m...
  • Billy-J
  • Spotify Star
  • 887 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 887 Views
  • 1 replies
  • 0 likes

False Reporting/Abuse my official music label playlist

HiWe have official music label playlist on spotify.Our label name TRIPPY CODE RECORDS (over 2500+ tracks inside) 2 weeks ago, someone starting reporting our playlist names... These playlist names used since 2018, and no problem.Playlist names:Art of ...

  • Newbie
  • Hi We have official music label playlist on spotify. Our label name TRIPPY CODE RECORDS (over 2500+ tracks inside)   2 weeks ago, someone starting reporting our playlist names... These playl...
  • Billy-J
  • Spotify Star
  • 332 Views
  • 1 replies
  • 0 likes
  • Account
  • 332 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Beta Acces

PlanPremiumDeviceDesktopOperating SystemWindows 10 My Question or IssueHello Communty,I want to ask if there was a way to get the new UI of the application on desktop.Do i have to sign up for a beta or something ? And if yes, where do i need to go ?T...

  • Newbie
  • Plan Premium Device Desktop Operating System Windows 10   My Question or Issue Hello Communty, I want to ask if there was a way to get the new UI of the application on desktop. Do i ha...
  • Billy-J
  • Spotify Star
  • 346 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Security
  • 346 Views
  • 1 replies
  • 0 likes

Superuser Contribution Moved from Sweden to Switzerland - Cannot change country as per instructions

So, I followed the instructions on the account page and choose Switzerland from the list of countries but then nothing happens (both Safari and Chrome on OSX). The little Swiss flag shows up and that's it (well other than instead of SEK 189 it will c...

2021-04-28_14-50-43.jpg Credit Card not same country.jpg
  • Casual Listener
  • So, I followed the instructions on the account page and choose Switzerland from the list of countries but then nothing happens (both Safari and Chrome on OSX). The little Swiss flag shows up and that...
  • Snowshowers
  • Casual Listener
  • 511 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 511 Views
  • 3 replies
  • 0 likes

Pop-up Marketing Survey on Premium Account

PlanPremiumCountry DeviceAndroidOperating SystemAndroid 11 My Question or IssueSpotify seems to have started flashing pop-up marketing surveys at me lately, I just now got one asking me about what kind of live events I'd want to go to. I've never opt...

  • Newbie
  • Plan Premium Country   Device Android Operating System Android 11   My Question or Issue Spotify seems to have started flashing pop-up marketing surveys at me lately, I just now g...
  • Robert_W
  • Community Legend
  • 324 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 324 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change date of invoice

Hello community, I'm paying monthly via paypal. I'm happy with it, but I'd like to shift the date of invoice to a date when it's assured I have money in my account. At the moment paypal charges the money at the end of the month. I'd rather have it at...

  • Newbie
  • Hello community,   I'm paying monthly via paypal. I'm happy with it, but I'd like to shift the date of invoice to a date when it's assured I have money in my account. At the moment paypal char...
  • Eni
  • Moderator
  • 349 Views
  • 2 replies
  • 1 likes
  • Premium
    Subscription
  • 349 Views
  • 2 replies
  • 1 likes

Solved!! Can't change username

PlanPremium CountryUSA DeviceDesktop Operating SystemWindows 10 My Question or Issue So, I made a new account just to see if I could see the playlist names on my other. I just realized that you can change your display name??? On premium account, I ca...

  • Casual Listener
  •   Plan Premium   Country USA   Device Desktop   Operating System Windows 10   My Question or Issue   So, I made a new account just to see if I could see t...
  • timrossback
  • Community Legend
  • 11409 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
  • 11409 Views
  • 3 replies
  • 0 likes

payment issues

I was using American Premium last month when I was in the United States.And now I am still premium ...Now that I am in Turkey, I would like to change my payment to Turkey so that I can be able to pay in Turkish currencyAfter clicking on Change paymen...

  • Visitor
  • I was using American Premium last month when I was in the United States. And now I am still premium ... Now that I am in Turkey, I would like to change my payment to Turkey so that I can be able to...
  • Maxim
  • Spotify Star
  • 858 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Security
  • 858 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot sign in with Apple

Premium iPhone 12 ProiOS 14.6 Public Beta I signed up yesterday and I couldn’t create an account with Sign Up With Apple so I created my email address. I have tried to Sign In with Apple but I get a message “This email and password combination is inc...

  • Visitor
  • Premium  iPhone 12 Pro iOS 14.6 Public Beta   I signed up yesterday and I couldn’t create an account with Sign Up With Apple so I created my email address. I have tried to Sign In w...
  • Mihail
  • Spotify Legend
  • 2224 Views
  • 5 replies
  • 0 likes
  • Account
  • 2224 Views
  • 5 replies
  • 0 likes

Superuser Contribution podcast not showing up in searches

PlanFreeCountrySpainDevice(Xiaomi rn Operating System(miui.) My Question or IssueYesterday I distributed a podcast to Spotify through Anchor. This podcast is already on Spotify through the link they sent me, but if I search for it manually through th...

  • Visitor
  • Plan Free Country Spain Device (Xiaomi rn 😎 Operating System (miui.)   My Question or Issue Yesterday I distributed a podcast to Spotify through Anchor. This podcast is already on S...
  • Mihail
  • Spotify Legend
  • 251 Views
  • 1 replies
  • 0 likes
  • Other
  • 251 Views
  • 1 replies
  • 0 likes