Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
When I try to link my spotify through the Amazon Alexa app it opens my spotify app which then shows a tick saying approved. them my web browser is opened and it takes me to a layla.amazon.con/api link that says "Unable to link skill at this time"Plan...
I've been put into an extremely frustrating situation that some of you may have also had problems with. Someone is falsely reporting my playlists, and there's nothing I can do about it. When someone reports your playlist, Spotify will automatically r...
Hello there, I'd like to sign up for Premium for Students but the registration for UNiDAYS is not working. I enter my e-mail adress, confirm my password, click on "register" and nothing happens. At all. There is no error message, nothing.When I tried...
Hello, I'm working for a company that would like to create playlists on Spotify and share them with our users. This includes manually created playlists and also playlists of the influencers that cooperate with us. In your terms and conditions you sta...
On my PC and my phone the program will only play for about 30 seconds, YES I HAVE SIGNED OUT OF EVERYTHING, I have changed password, I've cleared cache, I've uninstalled and reinstalled 3 times, I have restared both phone and PC. NOTHING Has worked I...
So, I got an email from spotify saying that my account has been canceled but I didn't cancel my subscription and I don't know what happened. Does anyone know what happened?
My account is [redacted]@gmail.com Spotify does not recognize it and I cannot sign in.
Ich habe heute eine Mail von Spotify erhalten, mit der Info, " Wir können Ihre Zahlung nicht verarbeiten". Dabei ist dann ein Link, wo ich mich einloggen soll. Da ich mir nicht sicher bin, ob die Mail wirklich von Spotify ist, habe ich mich so eingel...
Previously Spotify would show the exact length of an album. After the most recent update only the hours/minutes show. What about displaying seconds was so difficult that it had to be removed? I can't even see the exact length of a single now just "4m...
PlanFamilyCountryNetherlandsDeviceOneplus Nord 3Operating SystemWindows 11 My Question or IssueI have a family plan and I can login on my primary account, but not with another account. For our Sonos system I made a user called 'Sonos'. Now I want to ...
PlanFree/PremiumCountryPeruDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueRecently Spotify asked me to update my country (I'm working in Peru). Now it won't accept ...
I have found an account that is using a glitch for payments on Spotify Premium. It's maybe a compromised account. I have seen its payment history, every month it gets paid with a credit card which is already expired. One of my friends gave me its cre...
Żadna z poniższych informacji nie jest wymagana. Jednak im więcej zapewnisz, tym łatwiej będzie nam spróbować pomóc.Nagroda Bezpłatna/PremiumKrajuPolskaUrządzeniatelefon iPhone XsSystem operacyjnyios 13 Moje pytanie lub problemCześć. Nie wiem, gdzie ...
I have a premium account, USA. Is there a way to have multiple listening profiles with one premium account, or something similar? I listen to trance music while I'm working, but only because it doesn't distract me. I have no interest in listening to ...
Hello,I pay for spotify premium. I do not like ads. And today I encountered 2 ads prompting me to try spotify duo. First was when I opened the android app, a full page thing popped up. Later I also found a notification sitting in my drop down menu. I...
As shown by the attachments below... First is the actual name on my Spotify profile. Second is what's showing up on Discord. What the actual **bleep**, nowhere in my account do I see any reference to the name showing up there. The supposed username o...
PlanPremiumCountryUSA DeviceiPhone X, Windows PCOperating SystemiOS 16 and Windows 10 My Question or IssueI'm posting this here on behalf of a family member that is on my account. They are experiencing account and password issues. They went to log on...
How do I go in and check for other accounts that I might be using just to delete cause right now I'm being billed twice by spotify but I'm only using the one account associated with my email
All my accounts related to my current e-mail account are being attacked. I am trying to update my e-mail account for this reason, but when I try to update it, it gives me an error.
PlanFamily PremiumCountryGermany/Greece My Question or IssueI'm a user of the Family-subscription and can't understand why you want to track the location via GPS to continue offering me a "Premium discount"? I pay for the family plan and it should no...