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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ashyslashy
  • Newbie
  • 388910 Views
  • 922 replies
  • 107 likes
  • Account
  • 388910 Views
  • 922 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1168411 Views
  • 119 replies
  • 111 likes
  • Account
  • 1168411 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98068 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98068 Views
  • 68 replies
  • 10 likes

Two users on one account?

PlanPremium/familyCountrySwedenDeviceApple iOSOperating SystemiOS 17 My Question or IssueI want in the following order:1. Two users on one account. So I can ran Sonos at home for my family and stoll go away with my car and use spotify. (I have family...

  • Casual Listener
  • Plan Premium/family Country Sweden Device Apple iOS Operating System iOS 17   My Question or Issue I want in the following order: 1. Two users on one account. So I can ran Sonos at ho...
  • KatesHere
  • Community Legend
  • 945 Views
  • 3 replies
  • 0 likes
  • Premium
  • 945 Views
  • 3 replies
  • 0 likes

Translated lyrics

PlanPremiumCountryIndia) My Question or IssueI have had premium for a little over a year and I still have yet to get the the translation feature. My apps are always up to the the latest versions and I know this is not a country issue as my friends (p...

  • Casual Listener
  • Plan Premium Country India)   My Question or Issue I have had premium for a little over a year and I still have yet to get the the translation feature. My apps are always up to the the lat...
  • Jose_M
  • Spotify Star
  • 1180 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 1180 Views
  • 1 replies
  • 0 likes

Unable to login with Uni email

I have spoken with support over two days or so and they are unable to assist me with my uni email address. My uni address has deactivated right after graduation and my Spotify account with it. Spotify support is unable to swap over my old uni account...

  • Visitor
  • I have spoken with support over two days or so and they are unable to assist me with my uni email address. My uni address has deactivated right after graduation and my Spotify account with it. Spotif...
  • Jose_M
  • Spotify Star
  • 273 Views
  • 1 replies
  • 0 likes
  • Account
  • 273 Views
  • 1 replies
  • 0 likes

Premium Account Plan Member

Hi all, question: I added a household user to my premium account, they are using the plan but they dont show up on my plan member page as a user - we have 4 users and only 3 are listed?Thanks!

  • Visitor
  • Hi all, question:   I added a household user to my premium account, they are using the plan but they dont show up on my plan member page as a user - we have 4 users and only 3 are listed? Tha...
  • Jose_M
  • Spotify Star
  • 117 Views
  • 1 replies
  • 0 likes
  • Premium
  • 117 Views
  • 1 replies
  • 0 likes

Superuser Contribution 90 day free premium trial

I just accepted this email offer. Coincided with expiration of my 1 year plan. My profile has a strange email address and it won’t allow me to change it. Also, my Spotify App on my phone shows me on the free plan not premium. How do I correct se two ...

  • Visitor
  • I just accepted this email offer. Coincided with expiration of my 1 year plan. My profile has a strange email address and it won’t allow me to change it. Also, my Spotify App on my phone shows me on ...
  • AlejaR
  • Moderator
  • 370 Views
  • 1 replies
  • 0 likes
  • 370 Views
  • 1 replies
  • 0 likes

Remove an iPhone device

Have new iPhone, sold old. I’m now unable to download as Max device.

  • Visitor
  • Have new iPhone, sold old. I’m now unable to download as Max device.
  • Anyk17
  • Rising Star 1
  • 921 Views
  • 1 replies
  • 0 likes
  • 921 Views
  • 1 replies
  • 0 likes

Songs region-locked for ONLY ME

Some songs that are available worldwide are only locked for me. My other friends from my own region (Hong Kong, United Kingdom) or other regions (Australia, Thailand) are all able to play the songs, I'm the only one who can't play them. This has been...

  • Newbie
  • Some songs that are available worldwide are only locked for me. My other friends from my own region (Hong Kong, United Kingdom) or other regions (Australia, Thailand) are all able to play the songs, ...
  • Maxim
  • Spotify Star
  • 128 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 128 Views
  • 1 replies
  • 0 likes

Solved!! Cannot create an account for my 9 year old daughter

I have a premium family account but can't invite her to Spotify since she gets the message that she is too young for a Spotify account. How can I create an account for her? PlanPremiumCountryNetherlands IoS MacBook

  • Casual Listener
  • I have a premium family account but can't invite her to Spotify since she gets the message that she is too young for a Spotify account. How can I create an account for her?   Plan Premium Co...
  • Maxim
  • Spotify Star
  • 145 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Unlimited
  • 145 Views
  • 3 replies
  • 0 likes

Where can I see when my Premium Family plan started?

Hello,I started my Premium Family Plan 6 years ago but I cannot find any information about the specific day when I opened this plan. Where can I find this information? Thank you

  • Visitor
  • Hello, I started my Premium Family Plan 6 years ago but I cannot find any information about the specific day when I opened this plan.    Where can I find this information?   Thank...
  • Maxim
  • Spotify Star
  • 102 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 102 Views
  • 1 replies
  • 0 likes

Unable to change/update payment method and country

PlanPremiumCountrySingaporeDevice(iPhone 12)Operating SystemIos My Question or IssueHiya!I’ve moved to Singapore and I am unable to update my country/method of payment. I’ve followed the instructions but it won’t work in any way. anyone can help!than...

  • Newbie
  •     Plan Premium Country Singapore Device (iPhone 12) Operating System Ios   My Question or Issue Hiya! I’ve moved to Singapore and I am unable to update my country/me...
  • Maxim
  • Spotify Star
  • 106 Views
  • 1 replies
  • 0 likes
  • Account
  • 106 Views
  • 1 replies
  • 0 likes

Im trying to combine my two acounts the old one wit evrything and the new one but how?

My question is that, i just got a new computer for Christmas and i want to combine the two accounts that i have. The old one with all of my stuff on it to the new one but everything that i find either says close out this account or change email but i...

  • Visitor
  • My question is that, i just got a new computer for Christmas and i want to combine the two accounts that i have. The old one with all of my stuff on it to the new one but everything that i find eithe...
  • Maxim
  • Spotify Star
  • 89 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 89 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Apple ID won't link to my spotify account

PlanFreeCountryUS of ADeviceiPhone 7Operating SystemiOS 13.3.1 I have tried multiple times to link my Apple ID to my Spotify account and it won't work. I have tried what it says on their help website (Spotify Help) and it simply won't work. I contact...

  • Casual Listener
  • Plan Free Country US of A Device iPhone 7 Operating System iOS 13.3.1   I have tried multiple times to link my Apple ID to my Spotify account and it won't work. I have tried what it say...
  • Wouterk2024
  • Newbie
  • 36998 Views
  • 30 replies
  • 6 likes
  • Account
    Login
  • 36998 Views
  • 30 replies
  • 6 likes

Spotify not pull-up up my account on new phone

I just got a new TCL phone and now when I Log into Spotify it logs me into some weird generic account with no data. Also it's a free account when I have premium membership. I'm using the correct email to login. When I try logging in with my username ...

  • Casual Listener
  • I just got a new TCL phone and now when I  Log into Spotify it logs me into some weird generic account with no data. Also it's a free account when I have premium membership. I'm using the corre...
  • xangel1
  • Casual Listener
  • 142 Views
  • 4 replies
  • 0 likes
  • Login
  • 142 Views
  • 4 replies
  • 0 likes

Unnable to login with promo code

I have a promo code but unnable to login with that

  • Visitor
  • I have a promo code but unnable to login with that
  • MauriceMV
  • Spotify Star
  • 205 Views
  • 1 replies
  • 1 likes
  • 205 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution cant log in

My account was logged out and when I tried logging back in no matter what I cant find my account. My account still exists I can visit it when I search for it but I cant log in. I changed my username a few months back and I dont know if maybe thats wh...

  • Casual Listener
  • My account was logged out and when I tried logging back in no matter what I cant find my account. My account still exists I can visit it when I search for it but I cant log in. I changed my username ...
  • Maria
  • Moderator
  • 409 Views
  • 3 replies
  • 0 likes
  • Login
  • 409 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't change e-mail address.

I have followed the way to change the e-mail address, but when I have tried it, three times it has said "For your protection, we are unable to process your request at the moment. Please try again later." Any ideas why?

  • Casual Listener
  • I have followed the way to change the e-mail address, but when I have tried it, three times it has said "For your protection, we are unable to process your request at the moment. Please try again lat...
  • Maria
  • Moderator
  • 263 Views
  • 3 replies
  • 0 likes
  • Account
  • 263 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Won't let me change to my existing email

I recently logged into my account on my phone after only using Spotify on my laptop for a while, and therefore have been using it more often. I wanted to log in to other websites that linked to my Spotify account - specifically Superfan - but ran int...

  • Newbie
  •   I recently logged into my account on my phone after only using Spotify on my laptop for a while, and therefore have been using it more often. I wanted to log in to other websites that linked t...
  • AlejaR
  • Moderator
  • 202 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 202 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cannot access premium service my device only opens the free service which

I cannot access premium service after using a gift card and establishing a new acct for that purpose, device only opens free app even after uninstall/reinstall

  • Visitor
  • I cannot access premium service after using a gift card and establishing a new acct for that purpose, device only opens free app even after uninstall/reinstall
  • Susan_GP
  • Moderator
  • 96 Views
  • 1 replies
  • 0 likes
  • 96 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change the country

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...
  • Vasil
  • Moderator
  • 107 Views
  • 1 replies
  • 0 likes
  • Account
  • 107 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have two Spotify accounts that I want to merge

I have one Gmail account and another qork account. One I pay for and one I don't. I'd like to merge the two.

  • Visitor
  • I have one Gmail account and another qork account. One I pay for and one I don't. I'd like to merge the two.
  • MelissaP321
  • Gig Goer
  • 181 Views
  • 2 replies
  • 0 likes
  • 181 Views
  • 2 replies
  • 0 likes