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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Yordan
  • Moderator
  • 396219 Views
  • 943 replies
  • 107 likes
  • Account
  • 396219 Views
  • 943 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170430 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170430 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98828 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98828 Views
  • 68 replies
  • 10 likes

Superuser Contribution Premium Duo and Changing Country

Hello,I lived in Austria and my account was created in Austria with an Austrian address. Now I moved to Slovakia and I wanted to change the country because I also changed my package to Premium Duo so that my husband can use it as well. I changed the ...

  • Visitor
  • Hello, I lived in Austria and my account was created in Austria with an Austrian address. Now I moved to Slovakia and I wanted to change the country because I also changed my package to Premium Duo ...
  • Petya
  • Community Legend
  • 986 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 986 Views
  • 2 replies
  • 0 likes

unknown people logging in

Over the past few weeks I've had various people log into my account from America and Russian. They’ve added music onto my playlists and have changed things on my account. Spotify had emailed me to tel me that someone had logged into my account more t...

  • Casual Listener
  • Over the past few weeks I've had various people log into my account from America and Russian. They’ve added music onto my playlists and have changed things on my account. Spotify had emailed me to te...
  • YulTheWizard
  • Composer
  • 364 Views
  • 4 replies
  • 0 likes
  • 364 Views
  • 4 replies
  • 0 likes

change birthday

hii, soo I just disconnected my fb from Spotify and I cant change my birthday, what do I do?

  • Casual Listener
  • hii, soo I just disconnected my fb from Spotify and I cant change my birthday, what do I do?
  • YulTheWizard
  • Composer
  • 774 Views
  • 2 replies
  • 1 likes
  • 774 Views
  • 2 replies
  • 1 likes

Superuser Contribution Created account doesn't exist

PlanFree CountrySlovenia Operating SystemWindows 10 My Question or IssueHello there!I'm trying to make my dad a Spotify account but when I do it says that the email is already used for an account, but whenever I try to do the "lost password" method i...

  • Visitor
  • Plan Free   Country Slovenia   Operating System Windows 10   My Question or Issue Hello there! I'm trying to make my dad a Spotify account but when I do it says that the e...
  • YulTheWizard
  • Composer
  • 477 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 477 Views
  • 2 replies
  • 0 likes

How do I view my account history and activate my subscription?

Hello, I'm on the French version, I subscribed to the premium service and yet the offer is still available to me. I can't access the history even though I have a "premium" subscription.Here is a screenshot.How do I do it?

  • Visitor
  • Hello,   I'm on the French version, I subscribed to the premium service and yet the offer is still available to me. I can't access the history even though I have a "premium" subscription. Her...
  • Billy-J
  • Spotify Star
  • 295 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 295 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change email after disconnecting facebook account

Dear Community! I tried to change my account e-mail after disconnecting my facebook account, however it seems that that option is still greyed out. How to change my e-mail address in this case? Thanks in advance!

  • Visitor
  • Dear Community!   I tried to change my account e-mail after disconnecting my facebook account, however it seems that that option is still greyed out. How to change my e-mail address in this ca...
  • Ivan
  • Spotify Legend
  • 408 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution CONNEXION COMPTE PREMIUM AVEC FACEBOOK IMPOSSIBLE

Bonjour, Depuis au moins deux jours, impossible de me connecter avec mon compte premium créer via FACEBOOK. C'est la première fois que je rencontre un problème avec SPOTIFY.J'ai déjà consulté les aides suivantes sans succès : https://support.spotify....

  • Casual Listener
  • Bonjour,   Depuis au moins deux jours, impossible de me connecter avec mon compte premium créer via FACEBOOK. C'est la première fois que je rencontre un problème avec SPOTIFY. J'ai déjà consu...
  • Mihail
  • Spotify Legend
  • 464 Views
  • 3 replies
  • 0 likes
  • Login
  • 464 Views
  • 3 replies
  • 0 likes

Superuser Contribution Does Spotify collect the IP address for the "where people listen" stats?

I was curious if Spotify does collect my IP for these stats, but the question is - does it? If it does not, so how do streams count for the stats

  • Visitor
  • I was curious if Spotify does collect my IP for these stats, but the question is - does it? If it does not, so how do streams count for the stats
  • Mihail
  • Spotify Legend
  • 3668 Views
  • 1 replies
  • 0 likes
  • Account
  • 3668 Views
  • 1 replies
  • 0 likes

Superuser Contribution "edit profile" option doesn't appear on mobile

PlanFreeCountryUSADeviceiPhone 6s My Question or IssueI've searched around and figured out exactly how to change my display name and profile picture on mobile. When I click "settings > view profile," I see my profile picture and name, but the button ...

  • Visitor
  • Plan Free Country USA Device iPhone 6s   My Question or Issue I've searched around and figured out exactly how to change my display name and profile picture on mobile. When I click "sett...
  • Elena
  • Moderator
  • 588 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 588 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do i get my account back after leaving Facebook ?

PlanFreeCountryFranceMy Question or Issue Hi ! So a bit over a month ago I decided to leave Facebook for personal reasons but didn't think about Spotify for a second when I did. I've tried all the email addresses I've ever had to get my account back ...

  • Visitor
  • Plan Free Country France My Question or Issue   Hi ! So a bit over a month ago I decided to leave Facebook for personal reasons but didn't think about Spotify for a second when I did. I've...
  • Petya
  • Community Legend
  • 272 Views
  • 1 replies
  • 0 likes
  • Account
  • 272 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Account for company podcast

Hi, I'd like to submit a podcast show for my company, but not sure is it appropriate to create a regular account like my personal account for it? Or should I apply for other plan for my company.(This account would be for podcast management only so fa...

  • Visitor
  • Hi, I'd like to submit a podcast show for my company, but not sure is it appropriate to create a regular account like my personal account for it? Or should I apply for other plan for my company. (Th...
  • NovaKon
  • Visitor
  • 698 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 698 Views
  • 2 replies
  • 0 likes

Change Country

Hello, I am in Australia but I am unable to change my country which was previously Spain. I am using the free account but want to move to premium but I have to update my billing details. please help. Thanks

  • Casual Listener
  • Hello,   I am in Australia but I am unable to change my country which was previously Spain.   I am using the free account but want to move to premium but I have to update my billing det...
  • Billy-J
  • Spotify Star
  • 289 Views
  • 3 replies
  • 0 likes
  • Account
  • 289 Views
  • 3 replies
  • 0 likes

Changing the username

How to change the username of profile?

  • Casual Listener
  • How to change the username of profile?
  • Billy-J
  • Spotify Star
  • 650 Views
  • 6 replies
  • 0 likes
  • Account
  • 650 Views
  • 6 replies
  • 0 likes

Random login from different countries

I have been getting a lot of emails recently about logins from different countries around the world asking me to change my password but I'm not sure if this is from Spotify itself or is a scam. Please help as I've changed my password multiple times y...

  • Visitor
  • I have been getting a lot of emails recently about logins from different countries around the world asking me to change my password but I'm not sure if this is from Spotify itself or is a scam. Pleas...
  • Billy-J
  • Spotify Star
  • 1273 Views
  • 1 replies
  • 0 likes
  • 1273 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Password leaked in a databreach (Resolved)

PlanSpotify FamilyCountrySweden DevicePCOperating SystemWindows 10 My Question or IssueHello, I got a notification in Google Chrome that my password for my Spotify account had been leaked in a data breach. Previously, I think I had two accounts here ...

  • Newbie
  • Plan Spotify Family Country Sweden   Device PC Operating System Windows 10   My Question or Issue Hello, I got a notification in Google Chrome that my password for my Spotify acc...
  • Elena
  • Moderator
  • 1286 Views
  • 1 replies
  • 0 likes
  • Account
  • 1286 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium [Login from China] Spotify Systems Compromised

I have recently received the second email of this type: Location/City/Country: ChinaTime: 2020 Aug 2 16:52:42 BST https://www.androidauthority.com/spotify-premium-hack-1087255/ It's clear Spotify has been compromised. What is worrying me is that afte...

  • Visitor
  • I have recently received the second email of this type:     Location/City/Country: China Time: 2020 Aug 2 16:52:42 BST   https://www.androidau...
  • Elena
  • Moderator
  • 1017 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 1017 Views
  • 1 replies
  • 0 likes

Superuser Contribution I deleted facebook... How do I change my details?

A year ago I got rid of Facebook because I think its awful. Today I went to change my account details and it wouldn't let me.I did a bit of digging and I must have created my account via Facebook.There is some advise suggesting I disconnect from Face...

  • Newbie
  • A year ago I got rid of Facebook because I think its awful.   Today I went to change my account details and it wouldn't let me. I did a bit of digging and I must have created my account vi...
  • Petya
  • Community Legend
  • 306 Views
  • 1 replies
  • 0 likes
  • Account
  • 306 Views
  • 1 replies
  • 0 likes

Solved!! Change name and email on spotify account that is connected to Facebook help

PlanPremiumCountryAustraliaDevicePC, Samsung S10Operating SystemWindow 10, Android My Question or IssueHello, I would like to disconnect my Spotify account from Facebook. I've already searched for the answer to my question but wasn't getting anywhere...

  • Casual Listener
  • Plan Premium Country Australia Device PC, Samsung S10 Operating System Window 10, Android   My Question or Issue Hello, I would like to disconnect my Spotify account from Facebook. I'v...
  • toachmeister
  • Casual Listener
  • 614 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 614 Views
  • 2 replies
  • 0 likes

Superuser Contribution Account non existant and also exists

PlanFree/PremiumCountryNorway My Question or IssueVisiting my father and he was setting up a new phone, wanted to get him started on Spotify and set up an account. When trying to create a new one it says it exists, when trying to reset password it sa...

  • Newbie
  • Plan Free/Premium Country Norway   My Question or Issue Visiting my father and he was setting up a new phone, wanted to get him started on Spotify and set up an account. When trying to cre...
  • Ivan
  • Spotify Legend
  • 726 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 726 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to login on android app

I am unable to login via the App on Android. The username and password combination is correct as I am able to login on the web platform. Whenever I type in the credentials, I get the error message that I am offline. I have verified that I am connecte...

  • Visitor
  • I am unable to login via the App on Android. The username and password combination is correct as I am able to login on the web platform. Whenever I type in the credentials, I get the error message th...
  • Ivan
  • Spotify Legend
  • 379 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 379 Views
  • 1 replies
  • 0 likes