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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I have a personal email domain, e.g. @domain.com, so email sent to (anything)@domain.com gets delivered to me. Over the last 3 days I've had more than 50 emails sent to (random number)@domain.com from Spotify asking me to authenticate my email addres...
Hi, My partner and I live in the same household and are wanting to merge our 2 premium accounts into one premium duo account, but we want to make sure that we both keep all our playlists and recommendations from our individual accounts. Is it possibl...
My billing date is 1st every mth. I would like to change to premium duo but how should I keep the same billing date? Any tips or recommendations to start my new plan?
I have registered my count couple days ago in Japan. When I try to upgrade to premium, they wont let me due to my country setting is different from my bank info (US). I try to change my location to USA, but they never give me that option. Please advi...
PlanPremiumCountryUSADeviceiPhone 11Operating System My Question or IssueI'm an incoming freshman in college and would like to switch my plan to the student premium one. I believe it isn't matching me with my school due to my birth date being off by ...
Device(iPhone 8 plus)Operating System(iOS 10) Im having trouble remembering my other account that has Premium in it I’ve tried login in but can’t remember none of the info. This happened when my phone broke but before that I had my premium account on...
i access my account via safari because there’s no option inside the spotify app about the payments and subscriptions. i want to check my receipts but the account overview settings is nowhere to be found. everytime i click the arrow to show the option...
I can't login with my account on the Spotify app (android) and that with just my account, it always says something like "you're offline, check your connection".I have tried with another account and it works, it's just mine that has this problem.I als...
I accessed my account this morning and the message popped up that I had to sign out of everywhere. I clicked the button and it logged me out. I signed back in and the same thing happens.I logged out of my phone app and now it will not let me log back...
PlanFree CountryRussia My Question or IssueI signed up today from Russia for the first time but for some reason Spotify thinks I'm in UK and hence; I can't upgrade to premium becuase my credit cards are issued in Russia. I'm not using any kind of VPN...
PlanFreeCountryUkraine DeviceSamsung S10 Plus Operating SystemAndroid 10My Question or IssueUnable to login in my account.I receive a "No Internet Connection" message when trying to login with my email and password.Also I can't login by the link from...
Hello, I saw on a post that playlists from 2018 are supposed to show, I have deleted playlists from just a few months back, in January, and they aren’t showing. I was wondering if there is anything that can be done?
Hi I cant log in to my account in the application Knowing that I can log in to my account in Spotify's site But I can't do that in Spotify's app Sorry for my bad English My premium account's email *snip*
I have two Spotify accounts, one associated with Facebook and one I set up using an email address. I want to delete the Facebook account and solely use the other account. When I try to use the Forgot Password function, it says that my email is not as...
Hmm what happened to Spotify.me? Was this feature / functionality removed as of late?
My Question or Issuei accidently clicked on remove the picture and now i cant add it back.the picture above does not show my cursor because its a screenshot but i aimed it over my empty profile picture and no buttons to "add picture" appeared it just...
PlanPremiumCountryUSADeviceiPhoneXOperating System(iOS 13.5.1) My Question or IssueAny time I open my app it is in offline mode. Spotify tells me to turn on 'on-line mode' in my settings, but I see no option to turn online mode on. I cannot connect t...
My spotify premium randomly logged me out while listening on mobile today and I haven't been able to log back in at all. Not on my desktop, phone, anything. I use facebook to log in, I have changed my facebook password and email numerous times and to...
Hi, I have just changed my account fromfree to premium one. There are some troubles with the region I have. Firstly, I decided to use a Russian Credit card number, but didn’t know that there are some restrictions such as inaccessibility to the music ...
Hi just to add to this question, will my partner need to cancel their premium? Or will they still be paying their premium fees? Or does Duo automatically do that for them?