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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Yordan
  • Moderator
  • 396381 Views
  • 943 replies
  • 107 likes
  • Account
  • 396381 Views
  • 943 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170501 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170501 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98838 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98838 Views
  • 68 replies
  • 10 likes

Solved!! change device, how with spotify premium?

HImy daughter has changed device, how can i let her use her account in my family spotify premium again? I don't think she needs the password, is it right?thank you for your helpalberto

  • Casual Listener
  • HI my daughter has changed device, how can i let her use her account in my family spotify premium again? I don't think she needs the password, is it right? thank you for your help alberto  
  • Maxim
  • Spotify Star
  • 824 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 824 Views
  • 1 replies
  • 0 likes

Solved!! No Premium Family Plan in Israel

I'm not sure what motivates a company to exclude certain users from enjoying certain premium services, but I assure you we will NOT purchase three separate accounts for our entire family, however we would be very much willing to for a family plan. If...

  • Regular
  • I'm not sure what motivates a company to exclude certain users from enjoying certain premium services, but I assure you we will NOT purchase three separate accounts for our entire family, however we ...
  • RogerO
  • Casual Listener
  • 2192 Views
  • 9 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 2192 Views
  • 9 replies
  • 1 likes

Superuser Contribution Issue opening account

PlanFree/PremiumCountryATDevice(Samsung S20)Operating System(Android) My Question or IssueWhen I want to register an account for email address *snip* it tells me at the last step of registration that the email is already assigned to an account and th...

  • Newbie
  •   Plan Free/Premium Country AT Device (Samsung S20) Operating System (Android)   My Question or Issue When I want to register an account for email address *snip* it tells me at t...
  • Ivan
  • Spotify Legend
  • 435 Views
  • 1 replies
  • 0 likes
  • Account
  • 435 Views
  • 1 replies
  • 0 likes

Solved!! Changing my display name after deactivating Facebook

How do I change my display name after I deactivated my Facebook and disconnected it from Spotify? I have recently deactivated my Facebook account, and then through my browser, disconnected my Facebook from my Spotify account and set up an actual emai...

  • Casual Listener
  • How do I change my display name after I deactivated my Facebook and disconnected it from Spotify? I have recently deactivated my Facebook account, and then through my browser, disconnected my Fa...
  • OneByBoo
  • Roadie
  • 1560 Views
  • 3 replies
  • 0 likes
  • Account
  • 1560 Views
  • 3 replies
  • 0 likes

[iOS][Playlists] Private Session Affecting Daily Mixes

I listen to spotify all the time, especially when I'm studying where I listen to lo-fi beats or classical music. I ALWAYS put my spotify onto private session before I listen to thess playlists, but somehow they are still influencing my discover weekl...

  • Visitor
  • I listen to spotify all the time, especially when I'm studying where I listen to lo-fi beats or classical music. I ALWAYS put my spotify onto private session before I listen to thess playlists, but s...
  • s2v_-4ybvqil
  • Newbie
  • 2154 Views
  • 2 replies
  • 1 likes
  • iOS
    Playlists
  • 2154 Views
  • 2 replies
  • 1 likes

I forgot my spotify account and the subscription is in "Premium" the charge is still going on.

My Question or Issue I forgot my spotify account and the subscription is in still "Premium" the charge is still going on in my card. What can I do about it? Please help me.

  • Casual Listener
  • My Question or Issue   I forgot my spotify account and the subscription is in still "Premium" the charge is still going on in my card. What can I do about it? Please help me.
  • Billy-J
  • Spotify Star
  • 603 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 603 Views
  • 3 replies
  • 0 likes

Cannot log in to my account on my Android phone

PlanPremiumCountry DeviceIG G5 Android My Question or IssueHey! I cannot log in on my Android phone using the Facebook connection or logging in with a password. Whenever I attempt to log in with Facebook, I gives a message that I cannot log in. Whene...

  • Casual Listener
  • Plan Premium Country   Device IG G5 Android   My Question or Issue Hey! I cannot log in on my Android phone using the Facebook connection or logging in with a password. Whenever I a...
  • ThomasB90
  • Casual Listener
  • 639 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 639 Views
  • 2 replies
  • 0 likes

problema con mi cuenta y es que no reproduce nada

Hola, tengo un problema con mi cuenta y es que no reproduce nada, ya no tengo cuenta premium, por lo que sale un aviso de que vea un vídeo corto o algo así, y no pasa de ahí, intento reproducir otra lista y nada, se queda la pantalla en **bleep** con...

  • Visitor
  • Hola, tengo un problema con mi cuenta y es que no reproduce nada, ya no tengo cuenta premium, por lo que sale un aviso de que vea un vídeo corto o algo así, y no pasa de ahí, intento reproducir otra ...
  • osornios
  • Spotify Star
  • 611 Views
  • 1 replies
  • 0 likes
  • 611 Views
  • 1 replies
  • 0 likes

Accidentally Deactivated

Spotify has deactivated my other account, is there a way to get it back?

  • Visitor
  • Spotify has deactivated my other account, is there a way to get it back?  
  • osornios
  • Spotify Star
  • 289 Views
  • 1 replies
  • 0 likes
  • Account
  • 289 Views
  • 1 replies
  • 0 likes

Account hacked lost everything goodbye Spotify

PlanPremium Country DeviceIPHONE XROperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueJust got my account hacked by someone in turkey lost al the music I’ve saved up over the past 5 years and lost my premium somehow and there...

  • Visitor
  • Plan Premium  Country   Device IPHONE XR Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Just got my account hacked by someone in turkey ...
  • osornios
  • Spotify Star
  • 471 Views
  • 1 replies
  • 1 likes
  • Account
  • 471 Views
  • 1 replies
  • 1 likes

Solved!! The email that I used for my account is no longer associated to spotify?

PlanFreeCountryUnited StatesDeviceWindows computer and Android LG phoneOperating SystemAndroid and Windows 7My Question or IssueI can't log into my Spotify account and I don't know what to do.My Spotify account is active, I have used it in the past t...

  • Casual Listener
  • Plan Free Country United States Device Windows computer and Android LG phone Operating System Android and Windows 7 My Question or Issue I can't log into my Spotify account and I don't know ...
  • OneByBoo
  • Roadie
  • 2133 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 2133 Views
  • 3 replies
  • 0 likes

a firewall may be blocking spotify (error code auth 15)

PlanPremiumDevicemac hi I've been having this issue for a while my connection is suddenly gone i log out and it'll say "a firewall may be blocking spotify"i tried to go "security and privacy" in settings and add spotify to allow connection but its no...

  • Regular
  •   Plan Premium Device mac   hi  I've been having this issue for a while my connection is suddenly gone i log out and it'll say "a firewall may be blocking spotify" i tried to g...
  • OneByBoo
  • Roadie
  • 6997 Views
  • 1 replies
  • 1 likes
  • Account
  • 6997 Views
  • 1 replies
  • 1 likes

rev#2930 is selling Spotify brute program.

Hello, i am reporting here because someone is selling spotify brute program for $5k, that is totally expensive. he's nasty seller. here is proof.The program seller is called Spotify kekr Selling Family accounts is very abusive, Spotify users will be ...

  • Visitor
  • Hello, i am reporting here because someone is selling spotify brute program for $5k, that is totally expensive. he's nasty seller. here is proof. The program seller is called Spotify kekr   S...
  • Luan
  • Spotify Star
  • 512 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 512 Views
  • 1 replies
  • 0 likes

Won’t take email

PlanFreeCountryUS Operating System(iOS 10, Android Oreo, Windows 10,etc My Question or IssueI recently deleted my old account and I wanted to reuse my email but every time I go to sign up and put my email it says it’s taken. I’ve seen that once you d...

  • Visitor
  •   Plan Free Country US     Operating System (iOS 10, Android Oreo, Windows 10,etc   My Question or Issue I recently deleted my old account and I wanted to reuse m...
  • SoundShots
  • Composer
  • 1221 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 1221 Views
  • 1 replies
  • 0 likes

removing an unknown follower

hi, i want to only have people i know follow me, but have one follower on my list who i don’t know. they have no profile picture, have 0 followers, and only follow a bunch of latin artists, and then me (i don’t listen to latin music at all). from the...

  • Visitor
  • hi, i want to only have people i know follow me, but have one follower on my list who i don’t know. they have no profile picture, have 0 followers, and only follow a bunch of latin artists, and then ...
  • inaavu
  • Regular
  • 14535 Views
  • 3 replies
  • 20 likes
  • Account
    Other
    Security
  • 14535 Views
  • 3 replies
  • 20 likes

Dangerous bug: complete access to account without Email + Password

PlanPremiumCountryGermanyDeviceiPhone 11Operating Systemnewest My Question or IssueI sent a song request via link to a friend of mine. He has no Spotify and was directly sent to the App Store after clicking on the link. After installing Spotify he in...

  • Music Fan
  • Plan Premium Country Germany Device iPhone 11 Operating System newest   My Question or Issue I sent a song request via link to a friend of mine. He has no Spotify and was directly sent...
  • EthanS1
  • Community Legend
  • 1097 Views
  • 21 replies
  • 0 likes
  • Account
  • 1097 Views
  • 21 replies
  • 0 likes

'New Releases' doesn't update since Jan 23 regionally

I'm on Premium Family plan, but this is also tested on regular Premium. Country: ArgentinaTested on Android 9, 10, OSX and Win10, both webplayer and standalone app. The 'New Releases' section (called Nuevos Lanzamientos here), the one you access by a...

  • Visitor
  • I'm on Premium Family plan, but this is also tested on regular Premium.  Country: Argentina Tested on Android 9, 10, OSX and Win10, both webplayer and standalone app.   The 'New Release...
  • 246 Views
  • 0 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 246 Views
  • 0 replies
  • 0 likes

Informations for the legal team

PlanPremiumCountryBelgium Hi , I received a spam today, claiming that my payment methods has been rejected, the email address is not a @spotify. ... and also was made by amateurs. So my question is, could you provide me an address where i can send yo...

  • Visitor
  •   Plan Premium Country Belgium   Hi ,   I received a spam today, claiming that my payment methods has been rejected, the email address is not a @spotify. ... and also was made ...
  • Emilia_8
  • Community Legend
  • 499 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
    Security
  • 499 Views
  • 2 replies
  • 0 likes

cant change to the email adress i want (even if i deactivated the account mail), is there a solution

Hey, i have deactivated the other email that i want to change, ive waited for 7 days to ensure it got deleted from spotify servers, but whenever i want to change its still saying "the account is already taken"

  • Casual Listener
  • Hey, i have deactivated the other email that i want to change, ive waited for 7 days to ensure it got deleted from spotify servers, but whenever i want to change its still saying "the account is alre...
  • wwwwww2
  • Casual Listener
  • 745 Views
  • 2 replies
  • 0 likes
  • Account
  • 745 Views
  • 2 replies
  • 0 likes

Solved!! Change Email

PlanPremiumCountryMalaysiaDeviceiPhone 11 Pro, PCOperating SystemiOS 13.4.1, Windows 10 My Question or IssueHi i recently deleted one of my old spotify and i want to use that accounts email to this but its telling me that it is taken and when i tried...

  • Visitor
  • Plan Premium Country Malaysia Device iPhone 11 Pro, PC Operating System iOS 13.4.1, Windows 10   My Question or Issue Hi i recently deleted one of my old spotify and i want to use that...
  • Emilia_8
  • Community Legend
  • 424 Views
  • 1 replies
  • 0 likes
  • Account
  • 424 Views
  • 1 replies
  • 0 likes