Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
PlanFree/PremiumCountryIreland / UK DeviceAmazon Alexa My Question or IssueSpotify will not forget devices I have linked to my account. I have tried everything from removing device to logging out everywhere. This is frustrating as I can only listen t...
PlanFreeCountryIndiaDevice(Pixel 2xl, Ipad 2017)Operating System(Android 10, iPad OS,Windows 10 etc.) My Question or Issue I've been using Spotify free version for the past few months and kinda stopped using it a while back, but decided to upgrade to...
https://open.spotify.com/track/0wyus7VbMXjuGXVnTxFFgG?si=9ef0435ccea94ae1in this song, im not the one. asking for help in deleting it
I want to change the other/main Spotify account into main google account but I cant cause its already taken and I don t know the password to the that account
I had Premium for 4 years with no issues. Today I have been logged out and Premium is no longer on my account. The account still has all my playlists and settings. Last payment was 31/10. Is there anyway I can find out which account my payments are g...
How can I get my account back, I’ve tried all of my emails on Spotify but none of them are the real one as a subscription
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have 2 accounts, the main and the backup, in this case all my playlist were created with my...
i want to unite two account
All my history and playlist are gone from my account. Can you help me ?
PlanPremiumCountryItalyOperating SystemAndroid Oreo My Question or IssueI activated the Premium Duo offer because it says that it makes you share the premium experiences with someone you live with. I put the exact address and invited someone to do th...
Tenho duas contas, uma chamada Leonardo Freitas e outra 8vjuany7e062cv0irikgvpsqw a minha conta Leonardo Freitas é premium e a outra não é, mas eu tenho cadastrado o mesmo email para as duas, e sempre quando eu me conecto pelo navegador eu entro na m...
PlanDuoCountryColombiaDeviceiPhone 11 My Question or IssueHey guys. I changed my subscription to Duo, so I can share accounts with my wife. I put out current address in my account, and when validating it with my wife account, it says the address is n...
I attempted to sign up for Spotify for the first time, but I encountered a bug during the process. I'm reaching out to report this issue to your team. While going through the signup process, I did not check the terms and conditions checkbox and then ...
. Hola, preciso cambiar la tarjeta de donde se hace el débito de la suscripción pero no encuentro donde hacerlo, agradezco si me indican por dónde dirigirme
While trying to login it's showing try with another phone number
PlanPremiumCountry Device(Samsung Galaxy S8, Acer Chromebook, desktop)Operating System(Android, Windows 10) My Question or IssueI used my old email to register my first spotify account, which is now merged with my facebook account, which by it self i...
I've tried resetting my password using my email and username, but neither worked. I created the account with my google account, and I think that may be part of the reason. I was able to reset the password 3 weeks ago, but now it won't let me log in o...
i have a premium account that shows up on my PC and tablet. Accidently deleted from android. cant get the same home screen back when downloading and logging in.
you recently billed me for 11.70 as you have for years. However my new i phone 15 is only showing free spotify . its pissing me off. you help prompts are worthless
PlanPremium FamilyCountryAustraliaDeviceSamsung Galaxy 8Operating SystemAndroid My Question or IssueHi, my spotify Premium Family account has the wrong email address. I noticed when I was transfer data to my new Samsung S21 today when trying to login...