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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Loneliest_Cabin
  • Spotify
  • 389459 Views
  • 928 replies
  • 107 likes
  • Account
  • 389459 Views
  • 928 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1168635 Views
  • 119 replies
  • 111 likes
  • Account
  • 1168635 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98100 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98100 Views
  • 68 replies
  • 10 likes

Starting an Indie label account

Hi, any help on this would be greatly appreciated! I currently have a premium personal account but I also run an independent record label and would like to create an account for it. I've got artists who already have their own accounts and some withou...

  • Newbie
  • Hi, any help on this would be greatly appreciated!   I currently have a premium personal account but I also run an independent record label and would like to create an account for it. I've got...
  • Brunelicia
  • Community Legend
  • 4935 Views
  • 1 replies
  • 0 likes
  • Account
  • 4935 Views
  • 1 replies
  • 0 likes

Spotify not responding to emails

Hi, I've emailed Spotify five times regarding separating our artist page from other artists with the same name. I have filled out https://artists.spotify.com/contact but have gotten no response, and I've checked my spam and junk emails. I'm using the...

  • Casual Listener
  • Hi,   I've emailed Spotify five times regarding separating our artist page from other artists with the same name. I have filled out https://artists.spotify.com/contact but have gotten no respo...
  • Maxim
  • Spotify Star
  • 433 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 433 Views
  • 3 replies
  • 0 likes

Favorite playlist deleting songs on its own

ever since i started a premium account my favorite playlist started deleting songs.i hade over 300 songs i 'liked' and now i have only 50. every time i add a new one the number doesnt go up, so i guess the playlist is deleting other songs.how can i f...

  • Casual Listener
  •   ever since i started a premium account my favorite playlist started deleting songs. i hade over 300 songs i 'liked' and now i have only 50. every time i add a new one the number doesnt go up...
  • Loxer
  • Community Legend
  • 807 Views
  • 6 replies
  • 0 likes
  • Account
    Other
    Premium
  • 807 Views
  • 6 replies
  • 0 likes

Superuser Contribution Is Belgium entirely Flemish now ?

Hello, I connect to spotify from Belgium (either Brussels or Wallonia). For some reason, it seems that spotify decided that Dutch is OK for everyone in Belgium and displays the first page of the web site in Dutch only (not even a language switch allo...

  • Regular
  • Hello,   I connect to spotify from Belgium (either Brussels or Wallonia). For some reason, it seems that spotify decided that Dutch is OK for everyone in Belgium and displays the first page ...
  • jaykyll
  • Regular
  • 1995 Views
  • 10 replies
  • 12 likes
  • 1995 Views
  • 10 replies
  • 12 likes

Lista de álbuns não abre

PlanPremiumCountryBrasilDeviceGalaxy J5 (2017)Operating SystemAndroid Oreo 8.1 My Question or IssueMinha lista de álbuns não abre, só carrega sem parar. Já reinstalei e até aparece os álbuns só que quando vou selecionar um filtro ele trava, ou até me...

  • Newbie
  • Plan Premium Country Brasil Device Galaxy J5 (2017) Operating System Android Oreo 8.1   My Question or Issue Minha lista de álbuns não abre, só carrega sem parar. Já reinstalei e ...
  • Bittencourt
  • Spotify Star
  • 1799 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 1799 Views
  • 1 replies
  • 0 likes

forgot email

PlanPremiumCountrycanada Device(iPhone xr)Operating System(iOS 12) My Question or Issue hey! I have a problem with the current account I am on. I have my username but I don’t remember the email that I registered it on and there is a good chance of th...

  • Newbie
  • Plan Premium Country canada    Device (iPhone xr) Operating System (iOS 12)   My Question or Issue  hey! I have a problem with the current account I am on. I have my us...
  • Mantisentil
  • Community Legend
  • 667 Views
  • 1 replies
  • 0 likes
  • Account
  • 667 Views
  • 1 replies
  • 0 likes

Claims my user name, email etc does not exist

I've been using my free spotify accoount for at least 1 year. Suddenly 4 days ago I found I was logged out and tried logging back in.And my user name "does not exist", suddenly it says my email adress which I've been recieving tons of emails from Spo...

  • Visitor
  • ...itchofbywater) doesn't exist. Although, I can still see that profile and all the public playlists if I type in the profile adress. See for yourself:  https://open.spotify.com/user/w...
  • user-removed
  • Not applicable
  • 7677 Views
  • 2 replies
  • 0 likes
  • Account
  • 7677 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Gray title problem on Spotify pc

English : Hello, my dear,For some time now I have been experiencing a problem with my Spotify applications on my PC.Before that all go for the better but now it is impossible for me to listen to certain titles. The titles are grey and not this spear....

spotify problems.png
  • Casual Listener
  • English :    Hello, my dear, For some time now I have been experiencing a problem with my Spotify applications on my PC. Before that all go for the better but now it is impossible for m...
  • johan_meslet
  • Casual Listener
  • 4144 Views
  • 6 replies
  • 0 likes
  • Premium
  • 4144 Views
  • 6 replies
  • 0 likes

Solved!! Lost playlists, can't play any music

PlanFree CountryUK DeviceDesktop Operating SystemWindows 10 My Question or Issue For a week or so, Spotify stopped playing music that wasn't in my library. I would have to reinstall Spotify for it to start playing music outside my library again, but ...

  • Casual Listener
  • Plan Free   Country UK   Device Desktop   Operating System Windows 10   My Question or Issue  For a week or so, Spotify stopped playing music that wasn't in my l...
  • upstairsmuffin
  • Casual Listener
  • 972 Views
  • 2 replies
  • 0 likes
  • Account
    Free
  • 972 Views
  • 2 replies
  • 0 likes

Superuser Contribution Multiple devices

PlanPremiumCountry UKDeviceiPhone; Morotola Android; Heos speakerOperating SystemiOS 10; Android My Question or Issue I have an iPhone signed into Spotify and my husband has a Motorola. We generally use the account through a Heos speaker. Everything ...

  • Regular
  • Plan Premium Country  UK Device iPhone; Morotola Android; Heos speaker Operating System iOS 10; Android    My Question or Issue  I have an iPhone signed into Spotify and...
  • scooter69
  • Regular
  • 3654 Views
  • 11 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 3654 Views
  • 11 replies
  • 0 likes

Solved!!Superuser Contribution Unable to log in via spotify or facebook on my Galaxy Watch.

PlanFree/PremiumCountry DeviceSamsung Galaxy WatchOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have tried for a whole week to try and sigh in to spotify on my new Galaxy watch. i have tried all the things i have read...

  • Casual Listener
  • Plan Free/Premium Country   Device Samsung Galaxy Watch Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I have tried for a whole week to...
  • Curlygirlyyogi
  • Newbie
  • 1843 Views
  • 3 replies
  • 0 likes
  • Login
    Other
  • 1843 Views
  • 3 replies
  • 0 likes

Solved!! Alguien usó y borró información de mi cuenta9o

Hay alguien usando mi cuenta de spotify, aún no restablesco la clave, pero alguien eliminó mis playlists y estuvo usando mi cuenta y desconfiguró todo. Busqué si había un servicio al cliente o algo similar, pero nada, este fue el unico sitio donde vi...

  • Casual Listener
  • Hay alguien usando mi cuenta de spotify, aún no restablesco la clave, pero alguien eliminó mis playlists y estuvo usando mi cuenta y desconfiguró todo. Busqué si había un servicio al cliente o algo s...
  • PiloJr
  • Casual Listener
  • 596 Views
  • 3 replies
  • 0 likes
  • Account
  • 596 Views
  • 3 replies
  • 0 likes

Solved!! Account name suddenly changed and other stuff

PlanPremiumCountryFinlandDevicePC & Honor8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue HI! o/I think my account name has been suddenly changed to this odd jumble of numbers and letters. (see attachments) I can remember...

  • Casual Listener
  • Plan Premium Country Finland Device PC & Honor8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  HI! o/ I think my account name has been ...
  • Brunelicia
  • Community Legend
  • 908 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
  • 908 Views
  • 3 replies
  • 0 likes

iTunes payment still charges me?

In January 2017, I had my Spotify account linked through iTunes and paid through it. That link stopped working for Spotify as it is no longer supported, now you have to pay directly to Spotify.So in February 2017 I started paying 99kr / month for my ...

  • Casual Listener
  • In January 2017, I had my Spotify account linked through iTunes and paid through it. That link stopped working for Spotify as it is no longer supported, now you have to pay directly to Spotify. So i...
  • Macke3
  • Casual Listener
  • 253 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 253 Views
  • 2 replies
  • 0 likes

Solved!! Premium vs Family account

My Question or Issue I have a premium account for our home. Quite often, I want to listen to a playlist out of home, but my wife is listening to the same playlist at home at the same time. Spotify won’t let me listen out of home when my wife is logge...

  • Regular
  •     My Question or Issue  I have a premium account for our home. Quite often, I want to listen to a playlist out of home, but my wife is listening to the same playlist at home at th...
  • 627Winston
  • Regular
  • 3771 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 3771 Views
  • 2 replies
  • 0 likes

Lost Profile, Playlists

PlanPremiumCountry USA DeviceSamsung Galaxy S7Operating System My Question or Issue I was previously logged in to Spotify via Facebook, with a Premium monthly subscription.Today, I changed my email address on file with Spotify. Now I can't get in to ...

  • Casual Listener
  • Plan Premium Country USA   Device Samsung Galaxy S7 Operating System   My Question or Issue  I was previously logged in to Spotify via Facebook, with a Premium monthly subscri...
  • Brunelicia
  • Community Legend
  • 677 Views
  • 3 replies
  • 0 likes
  • Account
  • 677 Views
  • 3 replies
  • 0 likes

Can't Login to My Account or Reset Password

PlanPremiumCountry United States DeviceiPhone 8, Roku, PCOperating System My Question or Issue I re-registered for Premium on January 29, 2019. On one day this past week, I noticed I was logged out from Spotify on all my devices and couldn't log back...

  • Casual Listener
  •   Plan Premium Country  United States   Device iPhone 8, Roku, PC Operating System     My Question or Issue   I re-registered for Premium on January 29, 20...
  • Brunelicia
  • Community Legend
  • 879 Views
  • 3 replies
  • 2 likes
  • Account
  • 879 Views
  • 3 replies
  • 2 likes

Reset Password email never received

I closed down an email without realizing my Spotify account was linked to it and everything went fine for 3 days. Then I got logged out and realized what happened. I revived my old Gmail and it works just fine. Now when I try to use the reset passwor...

  • Visitor
  •     I closed down an email without realizing my Spotify account was linked to it and everything went fine for 3 days. Then I got logged out and realized what happened. I revived my&n...
  • Jose_M
  • Spotify Star
  • 732 Views
  • 3 replies
  • 0 likes
  • Login
  • 732 Views
  • 3 replies
  • 0 likes

Solved!! SPOTIFY WON'T PLAY ANY SONGS AT ALL (BOTH WEB PLAYER AND DESKTOP APP)

PlanFree CountryUnited States DeviceHP Notebook 17-x116dx Operating SystemWindows 10 My Question or IssueInitially, when I was listening to my Daily Mixes on my desktop app, some songs were not playing at all and were blank. In the playlist, some of ...

  • Casual Listener
  • Plan Free   Country United States   Device HP Notebook 17-x116dx    Operating System Windows 10   My Question or Issue Initially, when I was listening to my Dail...
  • lemonie
  • Casual Listener
  • 1008 Views
  • 5 replies
  • 2 likes
  • Account
    Free
    Other
  • 1008 Views
  • 5 replies
  • 2 likes

Location (error code 408) error - I'm in US, it says I must update profile...to US!

I'm a free user located abroad but using a VPN to be located, virtually, in the US. Account was working fine (for over a month), then suddenly logged me out and says "error code 408" and "you're not logging in from you the location in your profile/go...

  • Newbie
  •   I'm a free user located abroad but using a VPN to be located, virtually, in the US. Account was working fine (for over a month), then suddenly logged me out and says "error code 408" and "you...
  • Maxim
  • Spotify Star
  • 935 Views
  • 1 replies
  • 0 likes
  • Account
  • 935 Views
  • 1 replies
  • 0 likes