Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I tried editing my profile to change my location since i moved out of country but as soon as i clicked save changes it said my email was wrong but it was the same email i've had since i've joined spotify.
I've used Spotify for a long time, and I logged out about a week or teo ago, for sure knowing my password and login. But I didn't. I can login with Facebook, but not my actual account. I need help finding the email my account is hooked to and I am up...
I haven't loged into my account for a while and now when i try to log into my account in the app it says "Enjoying your trip? To listen abroad for more than 14 days, tell us where U R at spotify.com" I've changed the password 2 times. I can get on th...
Since this morning I cannot login in my Spotify Premium account.Changed my password twice, uninstalled-installed the app but nothing helps.It keeps on telling me that either my username or my password is not correct.Very annoying and apparently the o...
Hi, I was logged out of all of my devices and it won't accept my username and password. I created my account a couple years ago using a company email that I no longer have access to. I had to create a new account just to even ask this question. It's ...
Hi there! I was wondering: is it possible to set up your artist account prior to your debut release, or just after?
hallo, i was login in to my account on my phone for hafe a year now. i tryed to log in from ather computer but couldent find the username.i tryed every combenision withe my passwords but ntahing works. my payment sent to my main emile but i think its...
Hi. I had a username and account from ages ago and found an old post i made on the forums but now my account doesnt seem to be linked. Is there a way of fixing this and recovering my username - or is it possible ive got two accounts somehow?
Plan: PremiumCountry: IrelandDevice: HP Laptop, OnePlus 3TOperating System: Windows 10, Android Oreo Hey all, I was wondering if you could help me with an issue I've been having. First and foremost, I made my account using Facebook in 2016. At that t...
PlanPremiumCountry SwedenDevicePC and SonyOperating SystemWindows 10, android My Question or Issue I can's play certain artists like Bourbon boys or Warren Zevon. I just get the reply "Spotify can't play this right now" but my friend could play both ...
PlanPremiumCountry germany Device( Samsung Galaxy 7)Operating System(Android ) My Question or IssueHallo ich hab gerade ein konto am laufen. Jedoch möchte ich es zu einem studentenkonto umwandeln... die email ist aber anders... wie stelle ich das jet...
I was using Spotify Premium in my native country then i've moved out to another country. I cancelled my Spotify Premium here after 14 days and tried to change the country setting on Account settings. I wrote my actual country on the form but when I s...
I know it's been posted before but will Spotify sort this out with Vodafone so I can pay them an extra £5 a month for family? I spoke at length to Vodafone support and they said its something Spotify needs to sort. The reality is probably that both p...
Hi there,I am the owner of a Premium for Family account and I cannot remember which e-mail address was used to create this account. As a result, I cannot invite new family members to join, nor am I able to change the account settings (or even cancel ...
Since a week every morning when I start using Spotify some random artists and albums are added to my recently played list. Somehow it is always French music which I dont listen to at all. Before I go to bed all my recently played songs are just what ...
People are leaving Facebook in droves. Now that I've left, my account has reverted to displaying my user name as my profile name. I've posted a suggestion in the ideas section, however, please tell me that now that users have been complaining about p...
I have set a profile picture via the desktop app and it is shown in my profile correctly. However on my account overview page it doesn't show up. Is this the norman behavior and if not how can I change the profile picture on the account page?
//edit// figured out how to get the playlists back. Looks like I was hacked. Gonna change all my details. Tried to delete this post but couldn't see an option.
I've been using Spotify as a family member subscription for years, and i want to change to Premium. Is there an easy way to do this that doesn't involve losing my libraries and playlists? Thanks
It won't let me change the location??? PlanFree/PremiumCountryAustralia and I want to change it to Korea while I'm here but it only gives me the option of Australia. DeviceSamsung TabletOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Quest...