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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • maryjane0_0
  • Visitor
  • 398251 Views
  • 947 replies
  • 107 likes
  • Account
  • 398251 Views
  • 947 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171391 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171391 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99080 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99080 Views
  • 68 replies
  • 10 likes

Superuser Contribution I changed my email which canceled my premium and i can't change it back.

My account was premium (part of the family plan) and I changed my email. This kicked my account off the family plan so now I don't have premium even though I'm still paying for it. Each time I try to change the email back to the original one, it says...

  • Visitor
  • My account was premium (part of the family plan) and I changed my email. This kicked my account off the family plan so now I don't have premium even though I'm still paying for it. Each time I try to...
  • Vasil
  • Moderator
  • 346 Views
  • 3 replies
  • 0 likes
  • 346 Views
  • 3 replies
  • 0 likes

Switching account payment details

Hi all bit of a different type of question but recently my father passed away and he is the one who payed for the premium family account so I was just wondering how do I go about changing the details from his payment details to mine?thankyou

  • Newbie
  • Hi all bit of a different type of question but recently my father passed away and he is the one who payed for the premium family account so I was just wondering how do I go about changing  the d...
  • Prague
  • Spotify Star
  • 151 Views
  • 1 replies
  • 1 likes
  • 151 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • My Question or Issue I have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States...
  • Core618
  • Casual Listener
  • 99080 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99080 Views
  • 68 replies
  • 10 likes

2FA is missing from my Account

PlanPremiumCountryUSADevicePC, S23 UltraOperating SystemWin11, Android 13 My Question or IssueMy account does not have 2FA settings. I see they added the feature here: https://support.spotify.com/us/artists/article/2-step-verification/ However this s...

  • Newbie
  • Plan Premium Country USA Device PC, S23 Ultra Operating System Win11, Android 13   My Question or Issue My account does not have 2FA settings. I see they added the feature here: https:...
  • Core618
  • Casual Listener
  • 388 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 388 Views
  • 1 replies
  • 0 likes

Solved!! Please let me pay! Account blocked, but cannot update payment options.

I cannot log in to my account, as it appears to have been de-activated due to a payment issue. This occured because I switched from credit card to Ideal payment and since then the problems started. Since then, I cannot log in to listen to music or ch...

  • Casual Listener
  • ...eceiving any response whatsoever (Spotify case # 03375366 and # 03424485). Isn't this a strange thing, to ignore customers who really, eagerly want to pay for their account? Now I resort to the public...
  • 31o775nk3hrdlntqp4ad
  • Visitor
  • 2045 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 2045 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution only see Account overview when logged in

Hi My issue is when I log into Spotify I get in and see my account overview screen - but on the LHS I see a menu with Account Overview; Edit Profile; Change Password; Offline devices; Recover Playlists etc etc I can't get away from Account Overview -...

  • Newbie
  • Hi   My issue is when I log into Spotify I get in and see my account overview screen - but on the LHS I see a menu with Account Overview; Edit Profile; Change Password; Offline devices; Recove...
  • tommym2
  • Visitor
  • 7266 Views
  • 5 replies
  • 0 likes
  • Account
  • 7266 Views
  • 5 replies
  • 0 likes

Problem with My Plan Member under my Family Plan

When I check my Family Plan on-line it shows Craig Ervin is a plan member as it should. However he has recently had all his playlists and everything deleted. WHY??? And can his music be reinstated?

  • Visitor
  • When I check my Family Plan on-line it shows Craig Ervin is a plan member as it should. However he has recently had all his playlists and everything deleted. WHY??? And can his music be reinstated?
  • Maxim
  • Spotify Star
  • 93 Views
  • 1 replies
  • 0 likes
  • Account
  • 93 Views
  • 1 replies
  • 0 likes

Account linked to email address that is no longer available

PlanFree/PremiumCountryUKDevicesamsung 14Operating SystemWindows 10 My Question or IssueHello, my account is part of a family plan, but I think the associated email address is one I no longer have access to (old service provider). The reset p/w funct...

  • Visitor
  • Plan Free/Premium Country UK Device samsung 14 Operating System Windows 10   My Question or Issue Hello, my account is part of a family plan, but I think the associated email address i...
  • AdamDam
  • Spotify Star
  • 165 Views
  • 1 replies
  • 0 likes
  • Login
  • 165 Views
  • 1 replies
  • 0 likes

Solved!! Switching account

HiI now have a Spotify Premium account included with my mobile phone subscription.They are saying I need to cancel my existing account, but I dont want to lose my playlists and history - do I need to do this? How can I keep everything, including my u...

  • Casual Listener
  • Hi I now have a Spotify Premium account included with my mobile phone subscription. They are saying I need to cancel my existing account, but I dont want to lose my playlists and history - do I nee...
  • Maxim
  • Spotify Star
  • 219 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 219 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Why is Spotify always showing me the exact same music?

Does anyone else find that their "Discover Weekly" has about two new songs per week, and the rest are things you've already heard? Meanwhile the "Release Radar" is pretending that things from 10 years ago are fresh tracks.And what do they add? Two ne...

  • Music Fan
  • Does anyone else find that their "Discover Weekly" has about two new songs per week, and the rest are things you've already heard? Meanwhile the "Release Radar" is pretending that things from 10 year...
  • speedchampignon
  • Newbie
  • 7252 Views
  • 7 replies
  • 2 likes
  • 7252 Views
  • 7 replies
  • 2 likes

No way to get to login or set new password HELP!

PlanFreeCountrySpainDeviceDesktop PC WindowsOperating SystemWindows 11My Question or IssueI try several times to access my account with username or email and password, and it doesn't work, no luck. So I click the link to forgot my password and enter ...

  • Visitor
  • Plan Free Country Spain Device Desktop PC Windows Operating System Windows 11 My Question or Issue I try several times to access my account with username or email and password, and it does...
  • Maxim
  • Spotify Star
  • 129 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 129 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bonjour, comment supprimer les téléchargements de tous les appareils ?

Bonjour, comment supprimer les téléchargements de tous les appareils ?car je ne sais pas et je n'ai plus accès à tous les appareils. D'ailleurs je suis étonné qu'il mentionne que j'ai téléchargé sur 5 appareils. donc je souhaite réinitialisé TOUS les...

  • Visitor
  • Bonjour, comment supprimer les téléchargements de tous les appareils ? car je ne sais pas et je n'ai plus accès à tous les appareils. D'ailleurs je suis étonné qu'il mentionne que j'ai téléchargé su...
  • Vasil
  • Moderator
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mixing accounts

PlanPremiumCountryPeruDeviceiPhone 6Operating SystemiOS 10 My Question or IssueI have an account with my email and a different account with my Facebook account, but that was a mistake, I want them to be just ONE account: the Facebook account with my ...

  • Casual Listener
  • Plan Premium Country Peru Device iPhone 6 Operating System iOS 10   My Question or Issue I have an account with my email and a different account with my Facebook account, but that was ...
  • Alex
  • Spotify Legend
  • 134 Views
  • 3 replies
  • 0 likes
  • Account
  • 134 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify needs my address but is only giving me US options

PlanPremium (Trying to activate Student)CountryCanadaDeviceMacbook Pro My Question or IssueI am attempting to update my plan and change it back to Student. I have the plan available, all I need to do is insert my address and billing info, but the onl...

  • Visitor
  • Plan Premium (Trying to activate Student) Country Canada Device Macbook Pro   My Question or Issue I am attempting to update my plan and change it back to Student. I have the plan availa...
  • Vasil
  • Moderator
  • 348 Views
  • 2 replies
  • 0 likes
  • Account
  • 348 Views
  • 2 replies
  • 0 likes

Re: Multiple login credentials for the same account

I’m struggling with something similar. I logged in on my computer with the same login stuff and it taies me to a different account. Then I logged out on my phone and tried to log back in and it took me to that same account. So I lost my other account...

  • Casual Listener
  • I’m struggling with something similar. I logged in on my computer with the same login stuff and it taies me to a different account. Then I logged out on my phone and tried to log back in and it took ...
  • Lyubka
  • Moderator
  • 116 Views
  • 1 replies
  • 0 likes
  • 116 Views
  • 1 replies
  • 0 likes

Can't Log in Using Phone Nimber

Hello! I am from INDIA and I am currently having difficulty in logging my spotify account on the website and app using my phone number. Unfortunately, I wasn't able to put an alternative email for that account. I have tried it a number of times alrea...

  • Casual Listener
  • Hello!   I am from INDIA and I am currently having difficulty in logging my spotify account on the website and app using my phone number. Unfortunately, I wasn't able to put an alternative ema...
  • ChooseAGoodUsername
  • Roadie
  • 148 Views
  • 1 replies
  • 0 likes
  • Account
  • 148 Views
  • 1 replies
  • 0 likes

Problem with premium account

Hi, I‘m not sure if i can ask here, but i wanted to try spotify premium free for three months. But when i was checking my card, someone called me and it was like cancelled. I thought that i have the account but when I opened the spotify app I discove...

  • Visitor
  • Hi, I‘m not sure if i can ask here, but i wanted to try spotify premium free for three months. But when i was checking my card, someone called me and it was like cancelled. I thought that i have the ...
  • Scotty2072
  • Casual Listener
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Where can I see all the devices my account is logged into?

I know there is the option to "Sign out everywhere", but I am wanting to see all the devices and places that my account is signed into.

  • Casual Listener
  • I know there is the option to "Sign out everywhere", but I am wanting to see all the devices and places that my account is signed into.
  • aher0309
  • Casual Listener
  • 2434 Views
  • 2 replies
  • 1 likes
  • 2434 Views
  • 2 replies
  • 1 likes