Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
PlanPremiumCountry Uk My Question or Issue Someone has been using my account. I have resetted my Spotify and Facebook passwords but they seem to still have access. They have also deleted all my playlists and replaced them with their own. What can I d...
Hi, I'm french and I have a Spotify account since one year and a half. Yesterday I received an e-mail saying that someone had changed my e-mail address, I looked up on Spotify and my password had changed too. I can't login anymore, and I have a Premi...
PlanPremiumCountry France Device iPhone 6 s Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanPremiumCountry TurkeyDevicePCOperating SystemWindows 8.1 My Question or Issue Someone hack my account and changed both my e mail and password.
My Question or IssueI downloaded sportify but everything is in arabic and i can`t change the language.
Hello there,I came from Canada to Saudi recently. I’m trying to switch countries and I can’t change to other any country. The only option is Canada. Therefore I can’t listen to music at the moment on my devices. I’d really appreciate some help. Thank...
PlanPremiumCountry DeviceSamsung J2Operating SystemAndroid My Question or IssueI've been wondering this, why some of the username can't be found when we search it even though they're already a Premium user? I search my friend's username so that I can...
Gostaria de criar uma playlist para que todos os funcionários de nossa empresa pudessem incluir suas musicas prediletas. Esta playlist pode ser reproduzida no espaço do café dentro da nossa empresa?
jag har glömt min gamla email adress då jag gjorde ett Spotify konto för längden. Hur avslutar jag detta då jag inte får tag i någon support på spotify
I recently switched from android to iPhone and have been paying for premium plans and when I try logging in with my iPhone it says I don’t have premium. I’ve tried a couple different logins incase I forgot but only one works. Any suggestions how to f...
Hello,As a new distribution company how can I get a contract to become a aggragetor with Spotify
PlanPremiumCountryPhilippines DeviceLG g3 stylusOperating SystemAndroid 5 My Question or Issue Is it possible that we can pay in advance for family subscription like 2 month advanve.
So i recently instatlled spotify on a new computer and i saw a possibility that i could login with a username and password. (Before always used facebook to login). But it seemed that i have forgotten my password and did reset it.So when i was logged ...
Title. I was logged out of the app for whatever reason and now I can't sign back in. My email doesn't work, my username doesn't work, I just can't sign back in. Why can't we sign in with our display names? It would make things so much easier on every...
PlanFreeCountry JapanDeviceRaspberry Pi Zero WOperating SystemRaspbian Jessie My Question or IssueI want to install retropie-spotify.Spotify_appkey.key is required for installation. How can I get Spotify_appkey.key? https://github.com/nikoferro/retro...
PlanPremiumCountryDenmark DeviceSonyOperating SystemAndroid My Question or IssueI've had Spotify for many many years, for so long that I can hardly imagine my life without it. About a year ago, I deleted my Facebook profile (Apparently I used my Face...
So near the start of the year (maybe?) I had my account migrated to a new one (with the same email) because I wanted to change my username, it worked fine until I realized like 2 weeks in that all my albums that I had saved were gone, (but that didn'...
Hi Spotify Community/Supports, I have a problem regarding my account, it seems that someone is using my account from Brazil or some other country. I have changed my account password three times since I saw this issue, logged out to every device after...
Ongoing frustrations with the simple task of updating an email address. I have tried all the steps that Spotify suggested for updating an email address, but none of them are working. I'm unable to edit my profile (or at least the email part). I have ...
My Question or IssueSpotify is telling me that my payment method isn't working and I need to update it. It the same credit card I've used for years and still has 3 years remaining before expiration. I tried updating the account with the same card inf...