charged an extra 24$ last two months?

[patsacoolguy]

Longtime user of the service and love it but have noticed my card was charged an additional 24$ on top of the 9.99$ i usually get charged. Putting my account in the negative:( Please advise. thank you

[MaryC1]

Hey @patsacoolguy,

Thanks for reaching out to us for help.

Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username, explaining the issue with your payments.

You can also use our Contact Form to get email support.

Don't hesitate to drop us a message if you need us again.

All the best,