locked out because facebook account has been suspended

[Adriank]

Hello,

My premium spotify account is connected with a facebook account that has been temporarly disabled and I no longer own the phone number to unlock that facebook account.

Please Help!

Thank you

[meahtenoha]

Hey Adriank - Our team can certainly help you out here. Please just fill out our contact form so you can provide some more details. 

If you get an automated response sending back to the Community just reply again. Thanks!

[Adriank]

I  just got an automated response with no help

[Jamie]

Did you send a reply to the autoreponse e-mail?

[Adriank]

No,

the emails is from Contacting the Spotify Support Team<no-reply@spotify.com>

[Jamie]

---

@meahtenoha wrote:

Hey Adriank - Our team can certainly help you out here. Please just fill out our contact form so you can provide some more details. 

If you get an automated response sending back to the Community just reply again. Thanks!

---

[Adriank]

Not sure what's going on here.

I filled out the form and I got an auto response sending me back here. So i'm replying back.

Am I missunderstanding the post?

Thanks

[Peter__]

You need to reply to the automated email from no-reply@*.com and your case will be pushed to an agent. 

Stupid system sometimes I know!

Peter

[Adriank]

HAHAH,

let me get this straight.

as a paying costumer, first in order to file an issue,  I have to fill out a form which i need to login(regardless of not having access to my account). Second once the form is processed I get an email from NO-REPLY, NO-REPLY which I have to reply to in order to get assistance?

I swear, thanks for the help and everything but I feel like i'm being trolled right now.

Thank you.

[Sam]

Adriank - Sorry about all the hassle here. You should hear back shortly.

[Adriank]

Almost EOD and no contact back. Why doesn't spotify provide a costumer service phone number?