why did my facebook profile picture go disappear from Spotify?

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why did my facebook profile picture go disappear from Spotify?

Edited
Music Lover

I use Spotify every day and my facebook profile picture appears at the top right of the screen.  Now, my profile photo will not appear. ( It's just a grey avatar face--not the blue avatar with the sunglasses that appears when I'm in a private session.)  I am opening Spotify through the application in Facebook, as always.  How do I get my facebook profile photo back on?  Thanks!

 

[mod edit - removed email]

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Re: why did my facebook profile picture go disappear from Spotify?

Community Legend

marie777 wrote:

I use Spotify every day and my facebook profile picture appears at the top right of the screen.  Now, my profile photo will not appear. ( It's just a grey avatar face--not the blue avatar with the sunglasses that appears when I'm in a private session.)  I am opening Spotify through the application in Facebook, as always.  How do I get my facebook profile photo back on?  Thanks!

 

puglimore@yahoo.com


Hi, there have been a few server issues in the past hour or so, it is now fixed however the servers are still catching up - so give several minutes, then log out then in and see if it is fixed :)

Re: why did my facebook profile picture go disappear from Spotify?

Community Legend

marie777 wrote:

I use Spotify every day and my facebook profile picture appears at the top right of the screen.  Now, my profile photo will not appear. ( It's just a grey avatar face--not the blue avatar with the sunglasses that appears when I'm in a private session.)  I am opening Spotify through the application in Facebook, as always.  How do I get my facebook profile photo back on?  Thanks!

 

puglimore@yahoo.com


Spotify where having a few service issues earlier, so this might be related to that. 

Give it a little time, hopefully it will correct itself. Also try logging out and back in again a few times.

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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Re: why did my facebook profile picture go disappear from Spotify?

Community Legend

hammeh wrote:

marie777 wrote:

I use Spotify every day and my facebook profile picture appears at the top right of the screen.  Now, my profile photo will not appear. ( It's just a grey avatar face--not the blue avatar with the sunglasses that appears when I'm in a private session.)  I am opening Spotify through the application in Facebook, as always.  How do I get my facebook profile photo back on?  Thanks!

 

puglimore@yahoo.com


Spotify where having a few service issues earlier, so this might be related to that. 

Give it a little time, hopefully it will correct itself. Also try logging out and back in again a few times.

 

Peter


I said that lol :P

Re: why did my facebook profile picture go disappear from Spotify?

Edited
Festival VIP

Looks to be a slight service interruption in the social connectivity between Spotify and Facebook.

Moderators have confirmed in another post that this should be restored shortly.

 

Hope this helps!

 

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Need current app status? - @SpotifyStatus


Did I help? Click "Accept as Answer" below! Easy as pie!


Wanna spread the love? Make me a Spotify Star!


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