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I use Spotify every day and my facebook profile picture appears at the top right of the screen. Now, my profile photo will not appear. ( It's just a grey avatar face--not the blue avatar with the sunglasses that appears when I'm in a private session.) I am opening Spotify through the application in Facebook, as always. How do I get my facebook profile photo back on? Thanks!
[mod edit - removed email]
@user-removed wrote:
I use Spotify every day and my facebook profile picture appears at the top right of the screen. Now, my profile photo will not appear. ( It's just a grey avatar face--not the blue avatar with the sunglasses that appears when I'm in a private session.) I am opening Spotify through the application in Facebook, as always. How do I get my facebook profile photo back on? Thanks!
Hi, there have been a few server issues in the past hour or so, it is now fixed however the servers are still catching up - so give several minutes, then log out then in and see if it is fixed 🙂
@user-removed wrote:
I use Spotify every day and my facebook profile picture appears at the top right of the screen. Now, my profile photo will not appear. ( It's just a grey avatar face--not the blue avatar with the sunglasses that appears when I'm in a private session.) I am opening Spotify through the application in Facebook, as always. How do I get my facebook profile photo back on? Thanks!
Spotify where having a few service issues earlier, so this might be related to that.
Give it a little time, hopefully it will correct itself. Also try logging out and back in again a few times.
Peter
Peter
Spotify Community Mentor and Troubleshooter
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@Hammeh wrote:
@user-removed wrote:
I use Spotify every day and my facebook profile picture appears at the top right of the screen. Now, my profile photo will not appear. ( It's just a grey avatar face--not the blue avatar with the sunglasses that appears when I'm in a private session.) I am opening Spotify through the application in Facebook, as always. How do I get my facebook profile photo back on? Thanks!
Spotify where having a few service issues earlier, so this might be related to that.
Give it a little time, hopefully it will correct itself. Also try logging out and back in again a few times.
Peter
I said that lol 😛
Looks to be a slight service interruption in the social connectivity between Spotify and Facebook.
Moderators have confirmed in another post that this should be restored shortly.
Hope this helps!
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Need current app status? - @SpotifyStatus
Did I help? Click "Accept as Answer" below! Easy as pie!
Wanna spread the love? Make me a Spotify Star!
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