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Я не могу зайти в аккаунт чтобы поменять страну

Я не могу зайти в аккаунт чтобы поменять страну

Мне надо сменить страну , но чтобы её сменить надо зайти в Аккаунт. Я ввожу свои данные а оно все равно меня не пускает .
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1 Reply

Hi there,

 

Thanks for reaching out about this in the Community.

 

Hope you don't mind us replying in English.

 

Currently you'll be able to change the country on your account only if you're physically in a new country. Note that if you've recently moved abroad your account might be locked if you haven't logged in for more than 14 days.

 

In this case it would be best to reach out to customer support team through one of the channels here, so they can help further with unlocking your account.

 

Hope this helps. Don't hesitate to reach out again if you have questions.

AlexModerator
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