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My Question or Issue
Hi there @maiyang,
thanks for reaching out !
I hope you don't mind me replying in English, feel free answering with your own.
I'm not sure i understand the issue here.
Could you please provide me with some more details like:
- Type of subscription in use
- Are you trying to create an account ?
- Are you trying to get added to a Family plan ?
Thanks for your cooperation 🙂