你的所在国家/地区不符合你个人档案中的资料

[maiyang]

Plan

Free

Country

HongKong, China

Device

All Device

Operating System

iOS, MacOS X

My Question or Issue

无法登录，登录时提示：“你的所在国家/地区不符合你个人档案中的资料”

[OneByBoo]

Hi there @maiyang,

thanks for reaching out !

I hope you don't mind me replying in English, feel free answering with your own.

I'm not sure i understand the issue here.

Could you please provide me with some more details like:

- Country

- Type of subscription in use

- Are you trying to create an account ?

- Are you trying to get added to a Family plan ?

Thanks for your cooperation 🙂