1 month, 2 free offer

[DJLad97]

Just seen that there's an offer on where if you buy 1 month you get 2 free. But when I went to click it on, it says: "It appears that you are not eligible for the discounted product that you are trying to purchase. If you'd like you can still upgrade your account to premium at any time."; I got confused because technically it's not discounted 😕 So if I do get this, will I get that offer, if not, why? 😞

[Carina · Accepted solution]

Hey there,

have you ever been on a premium subscription or 7-/30-day trial? Because if yes, you are not one those people who are invited to this holiday offer unfortunately.

[DJLad97]

Whaaat?!? Yes I am! That sucks 😞 Thanks for letting me know anyway 🙂

[Carina]

Yes it's sad, I'd also like to apply that offer but only new users can activate it 😞