1 year subscrition but charging me twice already

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1 year subscrition but charging me twice already

angiefernando04
Newbie

 

 

My Question or Issue

 I subscribe last july 14,2017 a primium family plan and charge me last march and april 2018 and now you cut my subscription. I hope you guys do something for this issue. Thank you!

1 Reply

Re: 1 year subscrition but charging me twice already

Community Manager
Community Manager

Hey @angiefernando04.

 
Thanks for coming to the Community!

We'd recommend checking out the steps here:
https://support.spotify.com/account_payment_help/payment_help/why-am-i-being-charged/ under the section 'Signed up but the charges don’t seem right?'.

Let us know if this helps out :)
If not, we'll be here.

 

Thanks,

/M

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