10 HOUR LIMIT

[BAKELITE]

Spotify won't let me listen to anything because it says I've reached my 10 hour limit this month. There's no way that's true. I've hardly listened at all in July. Other people do use this PC but they don't know my password so it's unlikely they're to blame. Anybody else had this problem?  

[Robbie]

Hello there. So you don't use it all at once, this time is split into 2.5 hours per week. This starts on the day of the week you created your account, so it'll reset soon.

We have more information on this here: https://support.spotify.com/learn-more/faq/#!/article/How-much-music-can-be-played-using-Spotify-Fre...