Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

$12.99

$12.99

Hi, I am being charged $12.99 on my credit card yet when I log on to my phone or computer it says upgrade to premium? What am I being charged for? 

Reply
2 Replies

Hey @hilarymck-nz! Welcome to the Spotify Community. ^^

 

That doesn't sound cool.

Does your profile page say that you've got Spotify Premium?

And it seems that you've subscribed to Spotify Premium through the App Store. ^^

 

Peace

 

You are being ripped off. I was too. For some absurd reason, if you sign up through iTunes you end up paying 12.99/month instead of 9.99 by signing up through Spotify's website. It's total nonsense and I'm really angry about it.

Suggested posts