13/10 since update on Spotify, complete crash...

[thomas_patz]

Hello, Since the update today (13/10) spotify grey's out everytime I try and play a track. I dont have a twitter account so I cant contact @spotify. 

The contact form has all but disappeared, so there deosnt seem to be any other method of reporting the issue?!?!

Any ideas people ????

PS: Win7

[Peter__]

Contact form is still here: https://www.spotify.com/about-us/contact/contact-spotify-support/ 

What version of the client have you been updated to (Help > About)? 

Peter

[thomas_patz]

Hi Peter, 

0.9.4.185.g7545a404

[Peter__]

Strange, do you get any error messages? Does the client crash or does it just not play? 

Peter

[thomas_patz]

Click Play > no reponse > grey's out > message [Spotify is not responding... close or wait....

[Peter__]

Might be worth a clean reinstallation of the client and see if that makes any difference? 

Peter

[thomas_patz]

ugh.... I feared that... I really dont want to do that as I have a large percentage of downloaded play lists... which would take weeks to download again on my poor connection speed! 

Thnaks anyway

[thomas_patz · Accepted solution]

FYI.... For some very strange reason, having cleared the play queue, It's now playing normally ....  : /