2 Charges on Credit Card Bill

[bobbydub]

Hi,

My most recent credic card statement has two charges for $10.69, both dated 3/16 from ADY Spotify.  I am a premium account subscriber but why are there two of these?

Thanks,

R

[atom1989]

Hello and welcome.

Please contact customer support.

https://www.spotify.com/lv/about-us/contact/contact-spotify-anonymous/
or Twitter @SpotifyCares

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

[user-removed]

Hey Bobbydub,

I have checked the account linked to the community and the ADY charges did not come from that account.  Could you please send the support team a mail via this Link?  They will then be able to search for the other charges for you.  Did they come from the same card that you are using on bobbydub?

[user-removed]

Just a quick update - I think that I have found the account and I have created case number 2750667 for you.  Could you please reply via that thread?