Announcements

Having trouble seeing your Wrapped stories? To fix this, update the Spotify app to the latest version.

Find more info on our community FAQ.

2 Month trial not working.

2 Month trial not working.

I've signed a 1 month contract and payd 14,90 BRL for it, i received the notification that i will receive a 2 month free trial, but when my payd month has ended my premium accout was blocked.

Can you help me please?

Thanks in advance.

Reply
1 Reply

Hey there @eduardoramiress!

 

I recommend reaching out to Spotify Support. They can be reached through their Twitter Handle @SpotifyCares, Facebook Page Spotify Cares, or through the online contact form.

If you submit the contact form instead of the Twitter or Facebook Message, make sure to check your inbox and junk folder for an email from Spotify.



If this solved your issue - Mark it as a solution!
Twitter | LinkedIn | Instagram
What's a Spotify Rock Star, and how do I become one?


Suggested posts