2 accounts with spotify famille

[samrouche]

Plan

Spotify Famille

Country : Belgium

Device

2 samsung

Operating System

Android

My Question or Issue

How can i use two differents type of account with spotify ?  I sent two invitations and accepted it with two differents emails. But each time i log with the differents accounts, it's always the same account. Really bad for my children.

Sorry for my english.

[Brunelicia]

Hi there,

Can you ask your children to log into their individual accounts on their devices?

Let me know how it goes! 🙂

[samrouche]

I've tried on the two gsm and my computer, always the same problem.

Perhaps i've to wait the next bill ?

Is the change of type of account is automatic or i must wait the next bill ?

[Brunelicia]

Thanks for letting me know.

That's a very odd issue. Again, could you ask your children if they can try logging into their individual accounts on their devices? T

hey also need to make sure that they're using different email addresses (and passwords, of course) when logging in. 🙂

[samrouche]

Not working.

I sent two invitations, my children (me) received the mail, confirm by clicking on the link.

But always bad account or password when i try to login.

[Brunelicia]

Thanks for your reply,

I'd recommend double checking with your children if they've all created their own accounts. Note that the invite code cannot be used to log into a (non-existing) account.

If they don't have any accounts yet, they can sign up at https://spotify.com/signup.

After they've done that, they should have no issues accepting their Premium for Family plan invitations.

Let me know how it goes