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This is another complaint about the same problem. Somehow I have been getting charged twice a month in my credit card few the last several months. I need to find out how to fix this. You have already told me a few things to try and its not working. Again, need help, and need to credit my credit card for the months if double charging. Thank you
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I replied to your other post over here. Your support case is safely in our system and will get a response soon.

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