2 membership

[knerten-1]

Hi. My family subscriptions failed because my credit card was cancelled. I log in with my email and fixed new subscriptions, but realized it was a new user name?? I cancelled the subscription and open my other user an started my family subscriptions here!! The problem now is that I am paying for 2 subscriptions. Is this possible to fix??

[crematedman · Accepted solution]

@knerten-1 hey there,

for subscription issues your best outlet is the spotify support team available here.

you can also reach out to @SpotifyCares on facebook or twitter!