2018 Wrapped Showing artist I've never heard of or listened to as top artist

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3 people liked this

2018 Wrapped Showing artist I've never heard of or listened to as top artist

Revoxem
Casual Listener

Plan

Premium

Country

 United States

Device

Chrome Browser on laptop

Operating System

Windows 10

 

My Question or Issue

 It says i spent 34 hours listening to an artist i've never heard of or listened to not sure if someone got into my account or something or if its something on spotify's end.

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10 Replies
2 people liked this

Re: 2018 Wrapped Showing artist I've never heard of or listened to as top artist

Revoxem
Casual Listener

Found a playlist on my account with one song and the playlist and song were both in french. Does Spotify have two factor authentication? i can't seem to find it if they do.

2 people liked this

Re: 2018 Wrapped Showing artist I've never heard of or listened to as top artist

julesspots
Newbie

Yep, same for me. My account was hacked a few months ago, and while the problem was solved, it apparently wasn't solved quickly enough to prevent the garbage they listened to from ruining all my end-of-year stuff. Disappointing -- I was really looking forward to this. My recommendations have been iffy since then, so it looks like at this point I may simply have to delete my account and start over again.

2 people liked this

Re: 2018 Wrapped Showing artist I've never heard of or listened to as top artist

krystofmacha
Newbie

i have exactly the same problem, my account got hacked recently and 3  of my top 5 are artists ive never heard of, some of my top 5 songs too. Support chat lady told me she cant do anything and suggested i write to "suggestions/ideas" board (i dont know what it has to do with my problem tho). I hope there will be a solution to this soon, i was really looking forward to Wrapped this year.  

Snímek obrazovky 2018-12-06 v 19.21.01.png

 

 

Re: 2018 Wrapped Showing artist I've never heard of or listened to as top artist

1218521057
Newbie

I didn’t realize my account had been hacked until I checked my 2018 Wrapped and saw Kelly Clarkson as my first played song in 2018 - followed by my top artist which was garbage I’ve never heard of. Does anyone know how these hackers access my account? Do I need to change my Facebook password as well as my Spotify password? Is there any way to set up 2-step authentication? Also is Spotify answering anyone regarding wrapped playlists for hacked accounts?

Re: 2018 Wrapped Showing artist I've never heard of or listened to as top artist

vodanh
Newbie

My top artist, is something I don't recognize at all in a category I never really listen to....

 

I don't believe my account is compromised... Is there a way to view the play time and IP/pc name that's supposedly playing my account?

Re: 2018 Wrapped Showing artist I've never heard of or listened to as top artist

p_blrd
Newbie

I have the same problem, most of the songs are from artists that I actually listened to but there are a few that I've never listened to. 

Re: 2018 Wrapped Showing artist I've never heard of or listened to as top artist

Rising Star 1 Axgk
Rising Star 1

Yeah their system for this is really bad i dont know when or if they are going to fix it but its kinda stupid. Theres not much you can do about it.

Re: 2018 Wrapped Showing artist I've never heard of or listened to as top artist

Rising Star 1 jaiwareham
Rising Star 1

Is it possible you've been hacked? That's my best guess, though it could be just a glitch. Also, on the artist thing take a look if said person is one of many artist that are on a track you like? Probably doesn't help but it's a possibility!

 

For safety's sake I'd definitely change you password!

Re: 2018 Wrapped Showing artist I've never heard of or listened to as top artist

marcslade
Regular

Hi,

Spotify database has been hacked, they keep telling everywhere their database is safe... here is a link of 100 accounts with username and password.

My account was hacked last week, i've send severall emails to the website but no one is answering. Can you spotify workers stop saying nothing is wrong and actually do some work to secure your database. 

Rgds,
Marc

 

< Community Rock Star edit 

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