2018 Wrapped and previously hijacked account

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2018 Wrapped and previously hijacked account

santikun
Casual Listener

Plan

Premium

Country

Argentina

 

My Question or Issue

Earlier this year, my account got "hacked"; I would try to listen to my music and random songs would start playing or get added to my library even if I was disconnected (more information on this thread). This issue is gone now, but it ruined my entire 2018 Wrapped.

 

Is there a way to remove these songs from my history or get support to do it? I also included screenshots about it. (I have 29 hours on an artist I never even heard of).

 

The albums (at least the ones that I know of) that got hacked into my account are:

 

There could be more, but I am not aware what they are. This is all of the artists I've found.

 

Thanks in advance.

 

Screenshot_20181207-021233.png
Screenshot_20181207-021204.png
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Re: 2018 Wrapped and previously hijacked account

Rock Star 10
Rock Star 10

Hello @santikun!

 

In this case, I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this. I hope this helps!

Jose_MRock Star 10
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Solution!

Re: 2018 Wrapped and previously hijacked account

Rock Star 10
Rock Star 10

Hello @santikun!

 

In this case, I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this. I hope this helps!

Jose_MRock Star 10
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
1 person liked this

Re: 2018 Wrapped and previously hijacked account

santikun
Casual Listener

Sadly Spotify Support wasn't much help, they said they don't save older data, which I don't think it's true, but can't do much about it.

 

Thanks, anyway.

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